Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
by jacksonci from montgomery, al
January 10, 2019
The X5 is a stylish car with great options and a smooth ride. The heated seats are a plus and the sound system is awesome
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
Love the truck BUT costly repairs&recalls
by Laura A from Scotch Plains New Jersey
December 4, 2018
Purchased this truck with only 11,000 miles.....besides Regular maintence (tires and brakes etc) never had to put too much money into repairs UNTIL truck hit 60,000....miles....I practically live in the mechanic's shop
And Working just to pay for its costly repairs lately...I don't put many miles a year (about $10k-$12k)??????
*new fuel tank*new water pump*new radiator*new special design
Hoses ($300+!) Now looking to trade it in JUST because of
Major Elements breaking down BEFORE $70k miles!!!!
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
by Karolina.S from Somerset, NJ
October 31, 2018
This car has surpassed my expectations for it. This car drives so smooth. Everything from the interior to exterior is perfect. I highly recommend getting this car if you are in the market for a SUV!
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
Most beutifule and reliable car I ever drove
by meshmesh from East Greenbush, NY
December 24, 2018
Luxury, great in gas, getting so many wonderful feelings and comments on the road. Great trunk size, great for long trips and local commute. I do recommend as number one choice SUV.
Euna Wilson was very friendly and extremely helpful with my X3 purchase. She went above and beyond to make the experience great. Thank you very much! I will definitely be calling you when I am ready to make another BMW purchase. Angelo worked with me on the price (After some pleasant negotiations) and was very realistic on the company's business tactics. Thanks!! Sean was professional, thorough, and me feel comfortable. He is an invaluable asset to the company. PENSKE...value your internal and external customers!! They both are the reason for the company's success.
by HD from oklahoma city
December 13, 2018
this car met all of my needs, well taken care of and loaded with lots of good features. drives and handles well. would highly recommend
My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
Reliable and fun to drive
by Aremmy from Indiana
August 22, 2018
I love how my BMW drives and handles. I have drove over 40k miles in 2 years and we have not had any issues. Great car!
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
It’s a utility vehicle form drivers!
by Eurotrash fan from Bend, OR
January 13, 2019
This 4000 lb behemoth handles like a sports car.
I’ve always been a car guy. 3 series coupe or Audi A5. So when I needed room for the family, suvs seemed boring. Then I drove the x5. You really don’t have to compromise. Plenty of room, handling, and a range of engines from capable to frightening (x5m.)
As always, professionally taken care of as well as a feeling of friends and comfort.
Stunning X5 M Sport
by Patriots fan from Tiverton, RI
October 27, 2018
This is absolutely the best vehicle purchase we've made. My wife and I love how this X5 looks, feels and drives. The exterior is stunning and the interior is gorgeous black and mocha leather. It has just about everything we need for our driving to and from places. The engine is what you expect from BMW, responsive and plenty of muscle when you need it. The staff at the dealership where we purchased it was very friendly & professional, they know how to take care of you the right way. I would definitely go back for a future vehicle purchase.
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
Shirley was very great and Priscilla was beyond amazing. They were both very helpful and I definitely recommend them to everyone. Ask for them and you will not be disappointed.
Great Family Car, Expensive to Maintain
by Jamaine from San Antonio Texas
December 23, 2018
This is an excellent machine for hauling small families around town. I bought a used one at 23k miles. It’s diesel, and gets 30miles hwy and 27miles combined, with eco mode and and full tank, saves 12miles additional miles, most I ever saved. Performance is great too but you have to put it on sport mode to get a real BMW experience. There’s minor outside noise with moon roof fully opened but you get an airy cabin feel and the views are great. Navigation is very poor, I never managed to put directions while driving and mine is very outdated, it’ll cost $250 for an upgrade. Head up display is very small. If lean your head off the upright position it goes away. Here are my pros and cons.
PROS: Perfomance never disappoints, with adaptive rear suspension you get truly altimate driving machine
Auto hold and Eco mode combined, good value for your money.
This is the best Diesel engine i have ever owned
CONS: Great infotainment with poor iPhone intergration. Sometimes it won’t play Apple Music, you have to dig down and do numerous reboots to have it display Pandora.
Eco Mode is great but ride feel is severely compromised
Additional options and extended warranties can skyrocket the price very quickly.
This is a great car and would recommend it to anyone. No maintenance issues hear to report.
I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!
Sporty luxurious SUV
by Meddoc from Medford NJ
December 9, 2018
This car is spacious sporty and luxurious. Great for transporting grandchildren, commuting to work, and for leisurely driving. This car is loaded with options and is very user friendly
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
loving my BMW
by anne from barrington ri
January 3, 2019
lots of leg room, smooth ride, love the sound system, not a bulky car, very speedy car, enough room for luggage and family. love the safety features and the heads up display.
You meet at the entrance service people, they are all organized, all goes very fast, I got a loaner, I was in and out in no time, nice friendly people, I couldn't shop for BMW in another place. They called when car was ready. I was very satisfied.
Early Review - So Far So Good
by Rsook from Toronto
January 2, 2019
Pros - style, comfort, features - cons, terrible function for the read entertainment system, cargo space is poor, rear window design and wiper system need work, gas mileage could be better
Priscilla and Shirley are very friendly, we came in one Saturday and never got a hello welcome to bmw... we came across these two who came up to us and asked if we needed help. We were about to leave but thank god for these two ladies!! Had a great experience and became very good friends!
My First SUV. Love It!
by BMW for LIFE from South Bend, IN
January 14, 2019
Owned 2006 535xi so time for a new car. Test drove 6 other comparable SUV's thinking I would change brands but nothing drives like a BMW. As a Realtor vehicle is comfortable for my clients, technology assist in safe driving and BMW style. My highest recommendation.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
Powerful, fun SUV
by Maxwell from Cincinnati, OH
December 18, 2018
Fast SUV with plenty of room for passengers or luggage. Luxurious styling and interior. Top of the line SUV. Clean designs. Easy to use Idrive system. Can be pricey to maintain.
My first time leasing a vehicle and Kenny Tung did a really good job and made my mother and I feel very comfortable. He was not hesitant to help with all our questions. Will be a repeat customer!
by Robert_H-Olympia from Olympia, WA
December 17, 2018
The previous owner ran cheap gas in my X5, which resulted in a lot of repair work initially, including a new catalytic converter and other fuel distribution issues as well. However, after cleaning up the fuel system, it runs like a true BMW. Moral? Run quality fuel from Chevron or Shell. Ask your local European auto mechanic for their opinion on the issues to be expected from running sub-quality gas!
I feel BMW builds the best cars. Love is in the details. True car lovers that design BMW. It handles like a dream and has power to boot.
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