Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
The service department at O'Neill's is professional and efficient. They keep customers informed throughout the service process and don't perform extra services without a thorough consultation.
The waiting area is clean and equipped with chairs that make laptop use easy. Very nice to be able to get work done while waiting.
I have regular servicing at your dealer ship. I didn't pass emissions recently so I needed to get repairs to pass, and I plan to go tomorrow. The service department reviewed the issues that needed addressing to fix the problem.
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Very well treated by Turk, sales manager and business agent.
by SALLY.KATZ from DealerRater.com
December 3, 2018
I cannot praise enough the treatment I received at Partyka Chevrolet. Turk Sales rep. Electronic wizard sales manager and of course general manager Joe Galargi. I have sent several friends to Partyka and all of them are extremely satisfied with their purchases Thank you S. Katz
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
I can't thank the Staff enough for my car service. The staff set me up with a same day ride home & a loaner to pickup the next day. Bob came over and asked me to go with him and start up my car. Well, the car worked. Bob said when he heard the noise he wanted to check if the steering wheel column. All car needed was to be greased/lubed. Bob, thanks so much!
I went for an emissions test and got a nice deaker experience. There was no one ahead of me. It took about half an hour and the waiting room was a big upgrade over the usual emissions test station. Comfortable seats, HD TV, clean bathrooms and free coffee or water. Cashier Sam has a funky english accent and Shelby was professional and friendly.
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