I have worked with Tony Foos now on 7 of the last 8 vehicles and will continue to as long as I and looking at a Buick or GMC truck. He is responsive, not pushy, and easy to work with. But everyone at Joyce is friendly and accommodating including the service dept.
Currently we have been shopping for a car for my fiance which is a slow process and while I can't say what she will ultimately pick I will say during this Tony and Joyce have been exceptionally accommodating to her decision process as well as our questions and indecisiveness. My experiences at some other dealers have not been nearly as fun or pleasant and definitely alot more work.
Also after purchase experience is just as important and after my recent first experience in many years at a non Joyce service dept I have realized I may have become spoiled by them.
If you are looking for a GMC or Buick put these guys at the top of your list.
Most definitely love it.
by Carla from Warsaw,IN
December 2, 2018
This car meets my needs and is very comfortable. Handles fantastic and rides great too. I couldnt be any happier than i am with this car.
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
Had this car for 8 years
by Artie the Smartie from Newville, PA
January 9, 2019
Though I've had the car for 8 years, it only has 28K miles on it. So far the only thing that has had to be done was replace the battery after 5 years. Obviously gonna keep it.
Excellent service at the dealership on Thur. 11/29 at 8:50 AM. I was called last week and told need the regular maintenance on vehicle for oil change, lub and filter. Appointment was easy and when came in for service was greeted with a smile and only had a short wait for the vehicle. I appreciate short wait and excellent service by all personnel. I always appreciate the car wash after servicing the SUV. Thank you...
I cried when I had to give it up cause they are no
by Viki director from Vermilion ohio
January 12, 2019
Best Stylish Luxury car Heartbroken there will be no more had Buick since 1994 great for the money husband is tall and he fit very comfirtable
How smooth and Quick the process was. We completed the buying process in less than one hour! Everything from then on was exactly as we were told it would be.
What a great car for the price
by GSofine from Clearwater, FL
October 11, 2018
I own a Buick Regal GS and it is just what I was looking for. It has the sportiness, comfortable stylish interior, aggressive exterior, bose sound system, navigation, and all the other bells and whistles. All this for a reasonable price. Life ot
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
One of the favorite cars that I've owned.
by Wanda S, proud grandma from New London, Ohio
January 11, 2019
Everything about this car is what someone of my age could want, it drives like a dream, is easy to park and I love the way it looks.
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
Mediocrity at best.
by DSG from Merced,CA
December 30, 2018
This car has a 50/50 like,hate for me. Poor gas mileage,visibility,ride,mixed squeaks and rattles.Engine is peppy,driver seat memory,heated steering wheel, and a few other accessories are nice.
We did not buy a car but were looking on line from out of state. Brian was a good communicator and did all he could to assist us and answer any questions we had.
A Testament To Buick Quality
by Classic Car Buff from NORTH EASTON
December 29, 2018
I special ordered (new) for my wife our 2007 Buick LuCerne CXL in 2007 when they came out. It is the first Buick we ever owned so I did not know what to expect.
Fast forward 12 years of ownership and it is still running strong and quiet. This car has exceeded all my expectations and is a sheer pleasure to own.
It is still mechanically sound, smooth, tight and still serves us well with comfort. No engine or mechanical problems since we bought it . What repair costs that we did incur were the results on normal wear and tear and timely LOF changes.
I'm quite sure that sensible driving habits, the conscientious maintenance care as suggested by GM's schedules I give it plus detailing (interior/exterior 2 to 3 times a year) and frequent car washing has a great deal to do with its current excellent condition; a condition that still gets compliments from passersby.
This LuCerne started my love for Buick and was a major reason in my decision to purchase my new Buick Lacrosse in 2014 whose intrinsic quality is also sealing my loyalty to the Buick brand.
My wife, who is not a car person by any stretch of the imagination, absolutely loves her LuCerne and has every intent to keep her car as long as possible. From the way it runs and looks, that, hopeful, will be a long while more.
Based on my/our experiences with Buick I would unhesitantly recommend (and have) Buick to anyone who wants a quality, dependable and reliable car that offers quality service with a feeling of ownership confidence and a taste of sensible luxury.
Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
Though we had to travel all over to find that best car at the best dealership. Found a gem less than a mile away. Best value convertible of all the premium cars was at Sims. Bought a Cascada and get compliments on its style usually every time we we go out,..For real. We couldn't take delivery because new concrete was just poured. They kept it for three weeks mostly in the showroom even though it possed serious sales issues. Would recommend Sims in a heartbeat. Oh by he way...,the 19 seconds to open or close the top is awesome ¿¿¿
by Happy customer from Pueblo colorado
November 28, 2018
This car met all my expectations Touch screen heated seats USB plenty of leg room dual heat and ac leather seats and a very comfortable ride
I looked at cars.com found nice car interested in.dealership super fast response,told me about car,gave me idea of payments based on my credit score,and said I could drive the car home following morning in which was a over all great experience.
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
The people there are very nice, they help you to be informed about your car needs and if something is covered with a coupon
Luxury & comfortable all in one car!
by Erniesgirl05 from Arlington Texas
January 6, 2019
This is a smooth ride no matter if your going for a short trip down the street or a long ride out of town, it's roomy in the front and back and the heater is amazing. From freezing to toasty warm in less than 5 minutes, your going to love getting in this when the temperature drops outside. . It has a very sophisticatedengine, that will tell you whenever it needs anything, and even the windshield wipers don't need you to control them, they come on, speed up and slow down all on thier own, keeping your windshield clear perfectly.
Exceptional customer service experience every time
by Richard from Mentor, Ohio
April 16, 2017
Service is easy to schedule, The work is completed on time as promised. In and out and good to go until the next scheduled service. Very friendly and respective of my time.
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
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