Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
by Sportsfan from Waukesha, WI
October 22, 2018
Test drove this car and it met all expectations, the new design inside and out is very good. They have added additional leg room for drivers and upgraded many features inside over previous models
Steve M provided excellent service and made us feel at ease from the beginning to the end of our car buying experience. Would highly recommend McAndrew Motors! Well done!
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
I have been a customer of Park Place for a long time and have purchased various car brands from them. I recently had the pleasure of meeting Matt Woolsey, General Manager of Park Place Jaguar & Land Rover DFW. Matt is very accommodating and a true professional with fantastic interpersonal skills, he is a cut above others. I highly recommend Park Place!
THE BEST FULL SIZE SUV
by CHASE from FT LAUDERDALE, FL
August 15, 2018
Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
Great ride! Drives like a dream!
by DRizzle79 from Baxter, MN
November 21, 2018
I love Cadillacs.. This is my second Escalade and they are great reliable vehicles. All the bells n whistles with safety and convenience features you could want!!
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Great vehicle to own and drive.
by email@example.com from Tulsa Oklahoma
October 20, 2018
Great car to own and have for traveling. It drives better than any car I have ever driven. Smooth ride, it hangs close to the road, and it is quiet.
Hey i really appreciate that paint touch up yall did on my care , I can tell it was done super professional. Will come back in the future and will let my friends know
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
We absolutely love it!
by Brian from Temple Terrace
January 4, 2019
This is the nicest car we have ever owned. We traded in a Yukon Denali and thought this would be the same but a little nicer and it is completely different. The touched of class inside and outside of the car make it a beautiful car we enjoy driving.
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
Very comfortable and stylish has alot of safety fe
by Roy from Lake Charles Louisiana
December 5, 2018
This car as far as safety and comfort and looks is the best vehicle i have own and i have had alot of brand new suv and truck
No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Beautiful and Spacious
by pmomma2012 from Houston, TX
August 24, 2018
We purchased this SUV because we wanted the extra room with 2 kids in car seats. Love it! Even though it’s 7 years old it drives like a new vehicle. I love the size of the vehicle, and I love how smooth of a ride it is. It doesn’t hurt that it’s gorgeous on the inside and out! I look forward to toting my little ones in this Escalade for years to come.
It was such a blessing to find BBC Motorsports online when I was shopping for my car. Steve and Neil did a wonderful job in helping me to find and purchase my Lexus ES. I drove from Louisiana to BBC and had the easiest, stress-free vehicle buying experience I have ever had in my entire life. I couldn't be happier!! I was also pleased with the inventory. If I am ever looking to purchase another vehicle, I am going to check with BBC Motorsports first. I highly recommend purchasing from BBC Motorsports. If/when you are looking for your next vehicle, do not hesitate to buy from BBC, these guys are simply awesome and will go above and beyond to make sure you are happy and well taken care of!!
by psw9201 from Aiken SC
October 29, 2018
We purchased this vehicle the first of October from Master Cadillac in Aiken, SC. Adam Rodriguez was a salesperson. It was such a wonderful car buying experience. The Escalade drives like a dream. I would HIGHLY recommend the 2015 Escalade and would HIGHLY recommend Master Cadillac and Adam!
As always everyone at Sewell was so considerate and professional. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. I would highly recommended Sewell to all of my friends.
Most comfortable big SUV I ever drove
August 13, 2018
It is a good luxury SUV, very comfortable, especially for family. Nice design interior and outside. The only thing I don't like is that it uses a lot of oil
I think if don't get a lemon, this vehicle is amazing. I bought a lemon. Cadillac is offering a vehicle swap but asking for usage fees that add up to around $950 per month and ive only had this vehicle for 6 months. When test driving, look for a bad shift between 1st and 2nd gear, this is the tell all for a lemon. Engine stalls for no reason multiple times, very unsafe. They do not back their brand and want to be paid, once for the lemon and again for the replacement vehicle. they do NOT stand behind their brand at all, very disappointed. This is my 8th GM vehicle and my last GM vehicle after seeing how Cadillac handled the collateral swap
The time that I spent at the dealership was kept to a minimum. The staff was courteous and friendly! I would recommend James Wood to all of my family and friends..
Most UNRELIABLE car I've EVER owned
by TammyV from Earlville New York
June 20, 2018
This car had a starter put in it before we bought it. We were not told upon buying it. It has a intermittent no start problem. It stranded us 9 hours away from home the day we bought it. Cadillac customer service is a joke. They would not pay for our hotel or rental for when we were stranded. I do not need the money it is the principal that they would not pay for something that was caused from buying one of their products. They will not put a new starter in it because it is only a intermittent problem. I got a case # from Cadillac and they closed the case without the problem being resolved. Mind you the vehicle has less than 9,000 miles on it. So either I stick with a vehicle that is not dependable or I replace the starter at my own cost . Mind you I e-mailed Cadillac Customer "don't care" service 5 times called at least 9 times before I actually got a person to talk to. Not once did they respond to my e-mails. I am beyond frustrated and disappointed with Cadillac. If they had stood behind their product I would have been very happy with the vehicle. But knowing they do not I will not buy another Cadillac and this is not my first one I have owned.
Mike Snyder did a great job making the sale of my M5 fantastic. Really ensured car was detailed when car was picked up!
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
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