Used Cadillac XT5 for sale near Addison, TX

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Jesús hernández has been the nicest sales rep!! We know we can count on him to give us his honest feedback

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I had an absolutely amazing experience with the sales team at Crest Nissan! From the moment I walked in, the entire staff was welcoming, professional, and genuinely committed to helping me find the right vehicle. They listened to my needs, answered every question with patience, and made the entire process smooth and stress-free. What really stood out was their teamwork and communication. Everyone—from the sales associates to the managers—treated me with respect and worked together to make sure I was taken care of. They were upfront, honest, and provided exceptional customer service every step of the way. If you're looking for a dealership that truly goes above and beyond, Crest Nissan’s sales team is outstanding. I couldn’t be happier with my experience and highly recommend them to anyone shopping for a new or pre-owned vehicle!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

This is - beyond any doubt - the best & most responsive service at this dealer in the last 25+ years. Kaleigh Couch was supreme as my service advisor in every way. She made it a total pleasure to conduct business & raised the bar on high quality responsive service. She is - without a doubt - the best I have ever experienced.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

By far, the kindest and most efficient service department I?ve ever dealt with. Fixed an issue with my sunroof that eluded the place I bought my car. So grateful and definitely considering coming back when I?m ready for a new car.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Wayne was absolutely great! This guy really cares about his customers. I’m glad my sister told me to come get a ride from him.

I love taking my Jeep to this location because of the amazing customer service! Jake took care of us and answered all our questions. Highly recommend buying and servicing your vehicle at this location!

Steve was amazing his GM and Cadillac knowledge and honesty was greatly appreciated! Quincy was great as well!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Great experience, and absolutely love our car and the service we received! Isaac showed up on his day off just to deliver our car to us. Excellent service!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

amazing service. quick, professional and friendly!! will definitely go back for service here. I was in and out so quick. They went above and beyond

Very accommodating and fast. Came in right before they closed and everything was done in less than an hour. Would definitely come back and send friends and family. Andrew did a great job.

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

It was amazing experience with Khaled he is so professional and helpful Thank you so much Definitely recommended

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

I approached buying my Miata with usual fear and trepidation... price was a concern... I didn't want to part with my 2001, yet thought it was time. Lori was very patient and relaxed. At one point I decided not to buy and she, without argument, placed it back on inventory. Also, at other points I'd dealt with Mark and Luke, co-workers with Lori--all cooperated with each other in a very professional and friendly spirit. I had two issues under 30 day warrantee--I was given a loaner car and was called in 1/2 day that car was ready! Location is a problem, gps a necessity for someone new to Dallas. I can now find it after 8 or so visits, but laugh when I finally do get there each time. I'll probably return for service, as I have a warrantee contract, though it allows me to go elsewhere. I feel I have some real and honest friends there, a good experience.

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

Service has always been first class! All service issues that I have had on the three trucks that I have perchased there have always been serviced to my satisfaction. Employees are always courteous and helpful.

Getting my fuel pump's jet nozzle replaced just found out what my problem was with my fuel consumptions numbers.The back up camera does not always light up enough to see to back up until I put it in drive.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Even while under construction the service team was so efficient. Parts are hard to come by so even in lue of that fact the team was responsive. Diagnosised my car quickly, was very responsive as to the timeline, and any updates. Cost was reasonable. Before I talked them 5 other dealership and an 2 additional auto shops gave me 1-2 month turn around. Clay did it in a week.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.