New XT5 Crossover w/The Hennessey Family
November 6, 2018
This correspondence details the premier experience by David Bush and Ryan of Hennessey Cadillac.
First, David Bush is a lead in representing the Cadillac premier brand and service expectation by exemplifying professionalism and effective communication throughout the entire process. From the initial contact, Mr. David Bush worked diligently to find the car with requested color and package we desired. He worked with his team to ensure all of our needs were addressed and accommodated by finding the perfect car from the Hennessey inventory.
He walked us through every step of the process with patience and kindness. David should be considered a TOP Tier Sales Consultant for the area. For example, the uniformed Cadillac attire of the dealership, the distinct specialized support, and a knowledgeable consultant who knew every car in the inventory with complete ease were a few areas that stood out for me as a consumer.
He was keen on the features and provided a full-tutorial of our vehicle, gave us a complementary tour of the entire dealership (where we met lead management who were very courteous), set-up our MyCadillac phone app and OnStar Welcome Call.
The entire team were model Cadillac representatives with David using a Cad-I-pad Tablet and customizing our experience. Additionally, Ryan McIver was instrumental and detailed in our paperwork and professionally answered any questions/concerns during the finalization process.
Wholeheartedly, David Bush, Ryan McIver, & The Hennessey Cadillac Team are recognizable for quality delivery and tailored world-class experience in our family purchase of the XT5 Cadillac Crossover and will be highly recommended. HENNESSEY CADILLAC for LIFE!!!!