Used Cadillac SUVs for sale near Altamonte Springs, FL

My experience at Plaza Cadillac in Leesburg, Florida were excellent in every way and especially with Jesse in sales and Eve who answered the phone and helped greatly in making connections and schedules.

Exceptional service and courteous staff. May I mention Alan Woodyard, Mario, Serhan, Pepper and RJ. I have been a customer since 2020 for servicing of my Kia Soul and recently I purchased a newer Kia Soul. The standards at this dealership are high and customer service exceptional. Thank you!!

Came in as a first time buyer with 1K down hoping for a miracle. Ralphy was able to help me put me into a nice new Corolla.

Everything went great, I went in for an oil change and they found I had a more serious problem. My car is now back at 100%. I deducted one star because the car was not cleaned as well as it has been in the past after a service.

I will begin by saying that I really enjoyed my experience at the Mercedez of South Florida - Service Center. Viktor was outmost pleasant, patient and courteous throughout my experience at the service center. I was visiting family from New York and my engine light came on as I was driving down to Florida. I drive an IMG Mercedes GLC 63S Coupe. I called up Mercedes of South Florida - Service Center and spoke to Victor and he told me to bring my car in for a check up. When I arrived I got to sit down in Victor's office and explain how and when the car started to show the engine light. He explained that he would like to put the car in the Mercedes Diagnostics to see what codes the car registered when the engine light came on. When I purchased my vehicle I got the extended warranty of 75,000 miles. After a few minutes, he came back and explained that the car had leaks in both the turbos. He continued to assure me that he would take care of the issue with no problem. The service center looked very busy since it was the day before New Years Eve. He kept coming back to me periodically to make sure I was being taken care of. That showed me that he really cared. After the repair was finished he apologized to me for the time I spent there waiting away from my grand-son that I was visiting. They replaced the two turbo clamps so that there is no more leak. I in return thanked him for his support and care that he showed towards me as a customer. My car now runs smooth and is in great shape. Viktor you are a great person and wonderful human being for showing me great patience and respect. Mercedes of South Florida - Service Center will be proud to have you in their staff. I would not be surprised that you someday get promoted to a higher leadership role because of your patience and communication skills you have with your customers and people around you. I had one of the best experiences away from home in car service center. Thank you Viktor and thank you Mercedes of South Florida for this wonderful experience. I rate my experience a 5 out of 5.

Wished they could update the inventory to reflect more accurately. The car was not available.

Ali Ates was great he helped me to get car with low miles and excellent condition ask him

Wanted to trade in my Forester and get a new one, but didn't think it was going to be possible. But with the help of Jason in sales and the sales managers they took great care of me and now I have a brand new Outback with a lower payment! So so happy!

Really liked the car and staff was great to work with. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would.

Service was wonderful process went smoothly great customer service Johnathan was very nice and other staff as well

I HAD AN AWESOME EXPERIENCE WITH THE SANFORD BUNCH...BRAD,JOE,TN AND FRANK IM SO PLEASED WITH MY PURCHASE..THEY ALL WAS KNOWLEDGEABLE AND PATIENT ..I WOULD RECOMMEND DRIVE TIME TO ANYBODY LOOKING FOR A UP TO DATE RELIABLE REGARDLESS OF YOUR CREDIT CARS...

Melinda & Joy are excellent. They were very helpful & trusty. Highly recommended. Alexis also was on top of it. Will recommend this dealer to all my friends

I went to purchase a car without a large criteria. Cathy in Sales was able to ask the right questions until we narrowed into the right car. My customer service experience did not finish when the contract was signed. Cathy is very attentive and has completed my buying experience with all the amazing follow-up. The finance manager was also a great help. I highly recommend this team for your buying experience.

I was greeted with a warm welcome from a gentleman named John. He knows his stuff and took the time to work with me. I knew what I was looking and he looked up the car and brought it out. We test drove and I like the car. He worked up the numbers and I am happy with the car and the deal we made. Great place to get a car. Thanks guys.

This was by far the best car buying experience I’ve ever been through, Salma was amazing! She was calm, patient not pushy at all, I felt valued and respected the entire time. Sydney was great also, I highly recommend anyone to purchase from offlease Orlando.

This is a Cadillac Dealer and is the "Cadillac of the dealers"! Christian and Octavio made just our dream come true! They work with us and made every single possible effort to make our experience smooth and feasible. They are really customer focused listening to you to see how they can help for , off course, selling you a car but for you to be able to buy the car you want. They really let you feel like a family, take their time to explain you everything you need to know including helpful advice about cars, loans and more. Also I found out that Cadillac offer really a good value for the money, luxury and quality products. I do really recommend this dealer as the go to for the legendary Cadillac brand cars of your preference. Wish them all the best in their project on building a state of the art dealership and much business to make customer happy as I'm with my purchase. Great job!

Carroll Cadillac North Orlando is a new dealership in Sanford. Their facility is under construction phase, however, they have an incredible team. They were friendly, professional, knowledgeable, and made the buying experience comfortable and easy. We would highly recommend them if you are considering purchasing a new vehicle.

this dealer has it figured out. I bought a 2003 Toyota Tacoma 4x4 from them. They let me take it to a local mechanic before purchase. They supplied me with the Carfax as well, actually offered it before i asked. When i called and asked about the truck the described it exactly as it was. No games. Zac and ito were amazing and treated me like family i will be sending business your way guys. Thanks again!!!!

Bought a ID Buzz last weekend from the dealership! Amazing experience thank you Fernando!! We love it