I came to this place to check out a car that I wanted. I left 100% satisfied. They are very helpful and understanding and Roland makes you feel very comfortable that you are purchasing a vehicle that is of a great standard. Drove my 350Z away and I have been happy with it ever since. Big thanks to Roland, Tony and the guys at Trophy Motorcars I am very happy with everything and they are quite understanding financially too and did the purchase process step by step with me and I got what I wanted.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Derek and his team were outstanding. They got my job done(oil change and fluids flushed)in a short time. Derek gave me a ballpark price and he backed the invoice down to match his quote(impressive!).
I will be back to Derek and Mike for my next issue.
By the way, I'm at 253,000 miles.
Found the truck I wanted online and contacted the internet sales staff online (Joey Smith). Joey was quick to respond and set up a convenient time for me to come by and see the truck. We agreed on a price and the rest went smooth from there. The finance person was not pushy and got me a rate/terms I was happy with. I would definitely buy another vehicle at Lone Star.
Everything about this experience from start to finish was beyond amazing. These people really care! They go above and beyond to meet the need of their customers. No, this isn???t the butter you up to get your bucks! No no no! They give you the best option ! You leave with a peace of mind a lifetime experience you???ll never forget. I personally want to thank David for his expertise, his efforts to make sure I got the car I wanted. I can???t thank him enough. This is not my first car , but this is by far the BEST EXPERIENCE, and I am a Texas auto customer for life. I???ll never by a car anywhere else !
I hate to admit, but I???m not the easiest customer to sell a car to. Troy was pleasant, patient and went above and beyond to accommodate my wants and needs. He is genuine, kind and goes above and beyond. Their inventory is large and can cater to even the pickiest buyer. And Troy will make sure he shows you however many cars you need to find the right one. I got the car I wanted at the price I wanted. Go in and ask for Troy!
I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 2, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman. Thanks to both.
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