It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
by Cmaggie from West Palm Beach,Fl
November 26, 2018
Just bought, best used car I’ve ever had. Rides really smooth. Very roomy interior. It’s the limited edition and nicer than some very pricey luxury cars .
Very professional service from all of the team! The culture of this dealer is first class and at the heart of the deal was trust. Very satisfied with our purchase!
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
Best car I've ever bought
by Shelley68 from Jerseyville,Illinois
December 18, 2018
Love it! Very comfortable and drives great! Very good on gas usage. All around great car. I would highly recommend this type car to anyone who asks
Just picked up a new 2019 Chevy Equinox from the only salesman that gets my business (Tony Volturo)! I've lost count on the number of Vehicles I've purchased from Tony but the process is always a breeze and I'm in and out with the best possible deal every time so I will be a customer for life!
Not a guy buy for the money
by bert from OKLAHOMA CITY
December 20, 2018
Not enough usb ports, very noisy ride, no cd player, interior poor, seats are not comfortable - gauges are different but looks good on the outside.
test drive it for a distance to judge
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
Had for over three years
by London from El paso TX
October 23, 2018
This car has costed me more than I’ve paid for it. Every time the light goes out they have to completely take off the bumper which costs you more.
great experience. Josh was my salesperson, his follow up was amazing and he made a deal happen around what I wanted and what I could afford.
bland style, lacks performance, Glitchy tech
by shadows411 from Delton Mi
January 5, 2019
This car is no worse than other cars in this price range. It lacks individual style as it resembles other cars from competitors too. Its technology is glitchy, I have had to pull over multiple times to "fix" the infotainment center" , its features lack fluent design and are poorly engineered. I don't think this car is any worse than other cars out there, in its price range. But if your looking for a car that defines you as an individual, this cookie cutter car probably is not the one.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
Great salesman, Paolo, and finance guy Ryan. Bought a 2019 Silverado and was very pleased with the process. Got a great truck and great price on my trade in.
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
Style but no reliability
by Neverbuyachevy from lexington,ky
December 3, 2018
Tons of issues, nothing covered under warranty and rude people in service acting like I'm bothering them asking questions. Never again will I purchase a Chevy.
I walked in knowing what I wanted to see & buy. Deciding whether to go new or not was the issue. I decided to go with used. I am happy I did! I had a horrible time at the previous dealership that I was at 10 years ago & this chevy dealership made buying a car easy! Thank you esp to Juan Jacome for dealing with me & my family.. esp my dad! Thank you for staying hours past your shift! Haha You guys rock!!! We also dealt with the finance guy: RYan Sitter. He was great as well! No complaints! Super nice and to the point! Thank you as well for ALL of your help! :) - Candice S.
Most reliable car I've owned! Looking forward to m
by Troy777 from Rockford
January 13, 2019
Very reliable and safe for trip on the road. Has a nice body and spacious interior. Looking forward to the many options in has to offer.
Paolo was friendly, helpful and attentive. He walked me through all of the car???s features and made sure I didn???t leave with any questions. I couldn???t be happier!
by Candy74 from MI
December 2, 2018
The electronic transmission sucks xxx! Car technically shuts down at stops to conserve fuel. It will roll backwards if you stop on a hill. Electronic stuff going crazy, now when I put it in park a warning ’’ comes up and says ’shift to park’.. Last night we shut the car off, the shift to park warning came up, the lights and the radio wouldn’t shut off and the key fob was in my husbands pocket and when he shut the door it honked like it does when the key is left inside. I’m so glad this xxxxxxis a lease!!! Don’t need to be stuck with the s#i+
From the minute I walked thru the door to getting handed over my new keys, my experience here was very professional, easy and overall satisfactory. My family has been coming here for years and the reason behind it is simple, this dealership has some of the BEST deals and the greatest customer service I've experienced. Joe Grahovec helped me first by going above and beyond in finding me the best car within my price range. He found me a great car with very little mileage and all the features I was looking for. He was very knowledgeable of the cars and had great customer service. Ryan Sitter was the finance manager that helped closed the deal for me. Not only did he give me an incredible closing deal but he also gave me GREAT financial advice about insurance and ways to save money. This dealership gave astounding service and I will recommend to anyone looking to buy a car!
It could be less money
by Ssponseller from Memphis Mo
September 11, 2018
It’s easy driving very reliable owned a 2008 and both are about the same. Outside looks sharp on both vehicles. Would definitely buy again. Very comfortable would be comfortable on a long trip.
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
by KARRY from THORNTON
November 8, 2018
I only gave 4 stars because I would have liked heated seats LOL. I had a Volvo previously and it had a ton of bells and whistles. I didn't need all of that. Something to be said about heated seats though.
Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.
Most awesome car I have ever owned
by Loopstdo from Colorado Springs, CO
December 19, 2018
This car is awesome! Reliable, fast, comfortable....I loved this car! I could always count on this car to get me where I needed to go and it drove great in the snow!
Jose was wonderful to deal with no pressure willing to work with you. Mike finance manager was the best we ever met in that job very nice and down to earth.
Great car to drive
by Big Dog from Lake Geneva WI
January 11, 2019
It’s a great car, fun to driver very comfortable. I love the sunroof and these power seats are the best I’ve ever had. There is a lot of room for all of my passengers.
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