The Hendricks Chevorlet Team,Nathan,Brice,and Tim were helpful and made our purchase100% satisfied. They all make sure you are comtfotable,like family and most all that you leave smiling.I would rate this team as a 10 for customer service.The whole Team.
After total losing my first car with Auto America. they informed me that its not problem not to worry they will put me in another one. After waiting about a month because they didn't have what i wanted i revisited the site and saw the car i really wanted. they made the process so easy and simple for m again a second time. I really feel like i have a reliable car that will really enjoy for a long time. Thank You to The SERVICE SALES AND FINANCE dpt for making my second purchase from you guys a smooth transition. i will always refer everyone in need of a car to you guys.
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
From the moment we walked onto the lot we were treated with the best customer service that continued throughout our visit and buying process. Jace greeted us with a smile and actually listened to our needs and concerns. I wish every buying experience could be exactly like this. Make sure you ask for Jace the next time you need a professional with First Class service. Love our new car !
I cannot say enough good about Jace and Brandon! They truly are THE best in the business. They are very friendly, down to earth, very social, accommodating, and very easy to work with. We had a complicated deal and Jace worked very hard to find the perfect vehicle, and exceeded our expectations by finding the very vehicle my husband wanted! It doesn't have all the options he wanted, but they can be very easily installed. We are very pleased with the whole buying experience. If you are in the market for a used car, I very highly recommend Jace as your first choice! I see the bad reviews here and I understand, but don't let that stop you, some used cars will have issues no matter where you go, ours has been absolutely perfect!
Salesman Ryan was a pleasure to work with in making sure I was satisfied and informed about the buying process. Very helpful and knowledgeable; he worked through the selling process when obstacles presented themselves that could have prevented the sale. Highly recommend the dealership and Ryan as a salesman.
I have always had great experience when visiting City Chevrolet which is why I chose them to sell me my first NEW car. I was help immediately after arriving given estimated time for services & they were prefect. My car came with 2 free oil changes & I purchased an additional oil change package to ensure my car is taken car of throughout the life of my car. I am very satisfied with my experience.
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
Mr. Frank Benitez was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Benitez went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new SUV. The finance department was fast, and explained everything well. I highly recommend Parks Chevrolet and Mr. Benitez when looking for a new vehicle.
Worked with Tony Mitchell in sales which was facilitated by Stacy Fredricks in their internet sales group. This was my first new car purchase. Tony was very helpful in walking me through the process and in making sure I had the right truck for me. Only negative was the process was just a bit slow but that was just a result of other customers late in the day when I was wrapping things up. Other than that, very good experience and got the exact truck I was wanting!
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
Had trouble hearing back, I wanted to know more about it, and it takes too long to get a car delivered. I prefer speed of deal
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