We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
have it for 2 1/2 years trouble free. Really enjoy
by LColby from NY
October 25, 2018
Own a food truck so I use it to pick up supplies and there is plenty of room. Never needed more space. Then great for family.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
I loved how helpful the associates are. I never felt pressured, and they never attempted to sway me from what I wanted.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I bought a QX60 3 days ago from infiniti of naperville and had a quick and great experience with the process. Mark S. helped me through the process. Christian and Linda were great too.
by Tim from Delavan
January 8, 2019
Khara Kosinski Great Job. We purchased two vehicles. She is the reason we came to Lynch. We had been working with someone from another dealership. She made us a customer of Lynch
Customer Care Representative
Lynch GM Superstore
2300 Browns Lake Dr
GJOVIK's is an exceptional GM dealership and my wife and we were very pleased to have the opportunity to do business with you. It's about an hour and a half drive away from our hometown and I found the 2 Traverse options on line at CarGurus.com shown at your location. We were pleased to have you as our salesman and would recommend you to others and already have! You have a great personality and impressed us with your knowledge and friendly attitude. I wish we were closer to the dealeship for service needs. We will recommend GJoviks to others and hope to do more business with you guys in the future. I've worked in Customer Support and Ag dealerships most of my career and have an extensive knowledge of customer service. What I experienced at GJoviks is how anyone would want to experience when looking for a vehicle. We felt no pressure from you Bill and you were prompt with follow up calls. If we were to rate this dealer it would be 5-Stars! Thanks again Bill - GJOVIK???S and GM! Have a safe and wonderful Thanksgiving! Dave and Tammy,
Definitely a car to count on
by Arturo5 from Chicago, ill
December 31, 2018
Awesome vehicle and definitely a gas saver. Still feels like brand new! Was actually my dream car, feels great to have had accomplished it and proud its chevy.
Daniel was my service Advisor this time. Informed me on all that was included in my 10,000 mile Toyota Care Service Package and what I would receive. Work was completed in a timely manner As I was sitting in the waiting room, my Salesman - Adrian Gjergji came by and ask if I needed anything such as water, coffee and how was my Toyota RAV4 was performing, etc... Another Satisfied Customer - Thank You ! JIM
It is what I desired and located
by Lynnlynn from Racine, WI
December 27, 2018
This is the car that I sought out, discovered, and purchased. So far, it has served my needs and I am very satisfied. I will continue driving GM products.
What is the best experiences we have had in purchasing a car. Shannon was very helpful and we got the car we want. There was no pressure at all. This is the way carbines should be.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
Roger Mayorga was my salesman. He was well informed on the vehicle and made me feel comfortable. Very pleasant and I was happy to work with him. He followed up and is currently having techs look into a Homelink system that is not working on the vehicle. I may up my score to 5 if he gets to the bottom of it. =) Julian Perez completed the process with the paperwork signing. He was welcoming, friendly and made me feel at ease during the process. A few words to warrant considerations: Please do not forget to give your customers very clear explanations of your additional fees and explain the finance paperwork. If it takes 4 hours to get in the finance room, the last step should never be rushed through!
It was very reliable and comfortable.
by Jan from Brandon, MS
January 8, 2019
It was very comfortable and reliable. I did not have any major repairs in the 6 years that I owned it. It was a great value for my money.
I was a young first time car buyer so Shelby and Roger really helped me pick a car I absolutely loved!! They are very knowledgable of the cars that they are selling. They truly care and help you get the best deal you possibly can. I would definitely recommend this dealership to anyone looking to buy a new car.
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
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