Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
TJ went above and beyond from locating the vehicle while we were five+ hours away, starting the paperwork and assisting with financing. The dealership worked well with us including delivering the vehicle and going above and beyond with the registration process. I would highly recommend purchasing a vehicle from TJ and Sullivan's.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.
Excellent experience with Pat's Auto ! I purchased a like new condition 07 Mustang GT, traded in an older model Mustang GT for it. After an extensive search for a late model automatic Mustang GT for my wife and I to both enjoy I found this car while searching the web. I left a message inquiring about this car and the owner Phil contacted me the next morning to answer all my questions and invited me to take the car for a test drive that morning. As my Mustang was not registered, he drove 60 miles that day to my home to appraise my car. We worked out a very fair deal for both my trade and the new car. Phil was extremely accommodating as I live over an hour away from his dealership and met me after hours in order to deliver the car to me. I was actually shocked a small dealer would do this which was greatly appreciated. You will not find this level of service with a large/corporate dealer. His assistant Elaine was also great to work and helped with all the paper work and getting the car registered. For not being close to his dealership, the small fee they charge for all the running around with the registry and insurance company was priceless. My new car needed minor warranty work which was taken care of right away. Phil is extremely honest and stands by his cars. He has a great selection of cars, especially high quality sports cars and specialty cars. I would highly recommend his dealership and if you are looking for a particular car, this guy will find it. He's extremely particular with what he buys, so easy to work with and zero pressure. I can't thank him and his small staff for everything they did to make this one of the best car buying experiences I have had to date. I look forward to doing additional business with him in the future. Thanks again to Phil and his staff for everything!!! My wife and I love our new Mustang !!!!
As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
I had a general idea of what I was looking for, but couldn't make up my mind. George was so patient and helpful. He kept going back and forth to get the keys so I could test drive another car! I was starting to feel bad for him. He was extremely personable and friendly. We were there for quite a while and he made the wait enjoyable.
Angel was also extremely helpful in getting my loan application processed and keeping my payments within my budget. He was very pleasant and took the sting out of handing over the down payment!
Overall, it was a very pleasant experience and I was made to feel very comfortable and welcome. It was just like one big happy family. When I am ready for another vehicle, I will be sure to go see my new friends George and Angel!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
Very informative, friendly like buying a car from the family
Car was very clean and new parts requested were all accounted for.
Def would recommend for anyone looking for a used car
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