Used 2023 Ford Escape for sale near Berea, OH

The most pleasant experience! I loved how friendly everyone was! Troy, you made the experience so well, and I recommend you to anyone to get a car from you! You made the process so easy and I can't thank you enough for that! Thank you for working with me, and giving me a great deal on the Kona! Thank you to Big Lou for being so friendly and such an amazing person to sign papers for the car also! I will recommend this place and Troy to everyone. I have never been at a car dealership like this where everyone is so friendly and makes you feel part of the family! The Kona is doing amazing and I am in love with it!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Corey and company did a beautiful job and got my car back to me the same day.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The entire staff was so nice. Michael worked with my situation and found me the best option for my budget. It doesn?t hurt it was my first brand new car! They were able to ind me deals and rebates from Ford and Military status to help me out.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Dom Fair took really good care us. He was kind and made the experience all worth it. Excellent customer service skills. I’ll definitely recommend him to family and friends. He is an awesome guy.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Very nice folks. They were able to answer my questions and help me find the perfect car for my needs. Small town feel to the dealership that made you feel like they care.

I have always appreciated their good business and ease of the buying experience. I would definitely recommend them for your next ride. I will return myself in the future.

Klaben is an awesome place to go if you?re looking to get a new/used vehicle. We have bought several vehicles from them and I couldn?t imagine going anywhere else. David Mitchell is an amazing salesman and we appreciate him very much. Thank you!

It was awesome! We bought a 2025 for F-150! Mark was a great Help!

Just wanted to say thank you to the service center for going above and beyond fixing some issues that another dealer should have taken care of. I don’t care how far you are out of my way I’m bringing my vehicle to you guys from here on out. Nice job!

This review is for Dennis Spagnolo Sales and Leasing consultant. Dennis was very helpful in recommending how to handle telephone scams relating to my Ford purchase. He made me feel at ease and he also washed my Bronco! Thanks Dennis you are a gem! Ann

My experience was amazing Greg my salesman and Internet specialist Krissy are a dynamic team. The best vehicle buying experience I have had yet!

I appreciate the staffs cohesive delivery. Jennifer has always been at the core of my search to have my car serviced at this Kia dealership. The facility has been upgraded and I appreciate it's amenities.

Klaben of Kent is my preferred location for my car needs. The establishment is clean, people are courteous & they make every effort to meet all your needs.

Had a potential out of state purchase. Despite it not working out, Don and Jay made it easy to do my due diligence. No pressure.

A couple of years ago, I brought my Buick here for service after a disappointing experience at the dealership where I originally purchased it. The service team at Nick Abraham was incredibly kind and welcoming, which really stood out to me. Today, I returned to buy a new Buick and had another great experience. Reed was especially helpful and kind throughout the entire process. He really listened to what I wanted, and the whole experience was smooth and stress-free. I’ll definitely be coming back when it’s time for my next vehicle!