Used 2023 Ford Escape for sale near Mokena, IL

We drove an hour to this location specifically for a recall service. We were not satisfied with a local dealerships service department. From the moment to pulling the car in the shop to the end of being complete, the service we received was very pleasant. The Service Advisor , Jim DeVault is very personable and professional & very happy to all address our concerns and request. The waiting room was a plus! The 1 and only thing I would suggest to be honest is keep the television on a neutral program. ( We agreed with a few other waiting customers , we'd rather watch a cartoon ;)) We will be back for any of cars needs. Thank you !!!!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Everyone i dealt with at the dealership was very welcoming. They were also quick and efficient getting me into my new vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

Our experience at Phillips has always been a great one. This is our second purchase with them and will likely come back for any future car purchases. Jaime was great to work with and answering all our questions and willing to get the answers to questions he was not able to answer. We are vey pleased with our purchase and the great service we recieved.

I had a great buying experience. No hassles just upfront details that made my f150 purchase a lot easier. Matt my sales guy was very helpful and no question was too much. Great communication and follow up. The manager is also hands on and makes it a priority to insure you’re happy with your purchase. Mr T Cee

No pressure helpful sales person willing to show what ever want to look at and answer all questions

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

5-Star Review: Excellent Car Buying Experience! I recently purchased a car from Marino CJD and I couldn't be happier with the experience. From start to finish, the service was top-notch. The staff was friendly, professional, and knowledgeable — they answered all my questions without any pressure. The entire process was smooth and efficient. They made sure I was comfortable with my decision and went above and beyond to ensure everything was handled properly. The car was in great condition, just as described, and the pricing was fair and transparent. If you're looking for a dealership that values customer service and makes car buying stress-free, I highly recommend Marino CJD. Thanks again to the team for making this such a positive experience!

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

Wonderful buying experience! Rich was friendly and very knowledgeable. Finance process was a breeze. Highly recommend this dealership for your next vehicle.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.

Very quick and easy used car buying! Jeff, my salesman was great to work with. What a used car buying experience should be. Thanks to all.

When people complaining about the car buying process this wasn?t one of them they were great!!!

Great dealership! Cole and John on the sales team are the best people to deal with!

My experience at D'Orazio Ford, was beyond my expectations. I had dealt with 3 different car dealers prior to going to D'Orazio Ford, and I wish I had gone to them first! I was completely taken aback, by their honest, no hassle approach. These guys are so down to earth, and just all around great, family oriented people. You'll be treated with respect and they'll go the extra mile to customize a deal, to fit your needs. Stop in and ask for Justin or Christian, you won't regret it! D'Orazio Ford sets the industry standard in Customer Service!

From start to finish, our experience at River View Ford was outstanding! Bob in service and Corey in sales made the entire process of trading in our current Explorer and purchasing a new Ford Explorer simple and stress-free. Both of them were professional, knowledgeable, and extremely patient, taking the time to answer every single question my wife and I had. They truly went above and beyond to make sure we felt comfortable and confident every step of the way. It?s rare these days to find a dealership team that makes you feel this valued, but River View Ford exceeded our expectations. Thank you, Bob and Corey, for making this such a smooth and enjoyable experience?we couldn?t be happier with our new Explorer!