Used Ford Escape Active for sale near Garland, TX

In today’s world it seems customer service has become a rarity, but thank goodness for John Bokin with Five Star Ford my faith has been restored. This was probably the fourth time I had taken my 2016 Ford Explorer in for an issue. The same noise had been reoccurring for several years. It was not until John was assigned as my service advisor, that one really listened and was dedicated to resolving the issue. It is his genuine caring that separates John from the rest. It was his dedication and commitment that isolated and fixed the issue. The car now drives better than the day I purchased it. I thank you John from the bottom of my heart! You are truly an asset to Ford.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Chance was amazing! I got more on my truck than I thought I would and got the exact vehicle I wanted!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Very nice and fast service

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

We had a fantastic experience at Van Hyundai ! From the moment we walked in, the staff was welcoming, professional, and genuinely helpful. Our sales consultant, Tim , took the time to understand what I was looking for and helped me find the perfect vehicle.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I saw a 2014 Silverado LTZ that had all the features I had been looking for. I set my mind to drive up and look at the truck (I opted not to transfer as I had family in the area I intended to visit). The hold process is GREAT. It's a quick click and I knew the vehicle was going to be there after I drove the 3 hours to look at it. I worked with Chris Biggs and he was great. We talked options on the truck and for financing (they beat my credit union's offer). He was incredibly friendly to be around and my wife and I thoroughly enjoyed talking to him as we waited on our financing offers. He was thorough in making sure we had all the facts and options. If I had anyone in the area looking to buy, I would send them to Chris in a heartbeat. Then I know they'd have a good experience and be completely taken care of.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

A great purchasing experience thanks to a fabulous, knowledgeable, efficient, patient salesperson. Briana, thank you so much! You were awesome and the reason I will buy there again! Beautiful facility as well.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Oh my Goodness.. I just trade in my last Prius 2021 with 183000 miles for a 2023 Prius with 7500 miles. My Sales Consultante was John Vakili. He was a nice guy and I had all my questions responded. I high recommend.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

Worked with Matt. He got me in a car and out the door in record time. He was nice and I would highly recommend this dealership to anyone

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I first contacted Classic Chevrolet about a Corvette in December 2025. Steve Anthony, one of the Sales Managers, spent a lot of time texting, emailing, and talking with me about the car of interest. He is kind, thorough, and easy to deal with. Weeks later, on February 26, 2026, after a long drive from Mississippi, I met Sean Campbell, the salesman who worked with me on the purchase. Sean is a young, compassionate guy who listens and responds with a caring attitude. Without reservation, I highly recommend Classic Chevrolet and these staff members (everyone at the Euless location) who are attentive, polite, and engaging. When I flew into Dallas the following week to drive my Corvette home, Sean picked me up at the airport, had my car ready to go, and sent me on my way with a smile. Kuddos to Classic!

Will definitely be using a Sewell dealership again in the future. No hidden fees, straightforward. Great to deal with. Highly recommend!

Bought me a new Tacoma and process went down like a Disney movie. Got my pricing online and they honored and washed and gassed up the truck. Thank you Sport City Toyota

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My experience at platinum CDRJ was awesome, the sales that I worked with was very knowledgeable about the kind of car I wanted. Justin Adam’s impressed me the most in all of my years buying cars. A real smooth salesman I will refer anyone i know to work with him when looking for a pre owned vehicle! Also Johnathan worked so hard to get the right vehicle for my Budget just two incredible you men! Doing a AWESOME JOB! Customer service skills was A-1. Thank you so much!

I bought a new F250. I told them exactly what I wanted and they made it happen. No pressure to look or buy anything else. Salesman Raul was awesome too. He definitely worked hard to make it happen.

We drove 4 and a half hours to look at a certain vehicle. Aaron was very helpful. He communicated well and was really nice.

First time speak to Willian Hunt at the dealer, He's so nice and professional, Thanks to Allen Glen for the deal done. Honda car of Rockwall is the best partner with Costco Auto Program.