Used Ford Escape Active for sale near Willow Springs, IL

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I purchased a 2023 Genesis Gv70 Form Napleton Downtown. I ordered the vehicle and it arrived months later. The whole process was seamless. I got the exact deal I wanted.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Our experience at Phillips has always been a great one. This is our second purchase with them and will likely come back for any future car purchases. Jaime was great to work with and answering all our questions and willing to get the answers to questions he was not able to answer. We are vey pleased with our purchase and the great service we recieved.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Julian was a great experience and very helpful liked working with him and his management

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

It was easy to work with Toyota of River Oaks. We negotiated a fair deal. When I go back for service, I will always say hello to Bernadette.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and even checked to see if I could reserve the vehicle since I was out of state and it was Saturday and couldn't get into the dealership until Monday. I scheduled a trip to the dealership and let Basil know. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the paperwork was signed, they didn't try to sell me a bunch of extra things. I really appreciated that. Overall it was very pleasant experience and everything went smoothly. The price was very competitive across 3 states, and Basil was very helpful and pleasant to interact with. I saw several reviews complain that Driven Auto didn't hold a car and sold it before they got there, so yes it really is first come first serve, but to me that is completely understandable and was communicated very clearly to me. 5 out of 5 would buy there again.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Great services as usual ! Emir Martinez was very polite and explained to me everything I needed to know about my service. Very helpful indeed. Keep up the good work.

JC was excellent , great customer service and very personable . Overall wonderful car buying experience at Marino Chrysler Jeep Dodge .

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.