Used Ford Escape for sale near Rocky River, OH

Mark Turner was extremely courteous, very professional and made the entire process stress free. He worked with us, answered all of our questions and understood where we were coming from.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

John Albany was a wonderful salesman. Got the car I liked and he took care of all my needs. I would recommend John and Ganley Ford to everyone I know.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Mr. Palmer was an excellent salesman, not once did we feel pressured to purchase or make a hasty decision. Easiest buying experience I’ve had!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

We came just to look . Being that the Edge is no longer available we looked at the Explorers . Justin was our man. He went out of his way to explain everything we wanted and needed to know . He worked with my husband to find just the right one . They even went out of state to get what we wanted and even honored the Costco discount . This man has integrity and knowledge . Even the other people involved in our transaction were amazing and not pushy or smug. Felt very important and taken very seriously from the start to the finish . Justin Post !!! Great Job and THANK YOU!!! GO LIBERTY FORD! We received the Explorer ST LOVE IT!!!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Fantastic experience, no hassle worked with me to get to the payment I was comfortable with. Didn?t aggressively push options or warranties. First new vehicle I have ever bought and last from a dealership since 2007. Expected a hassle and horrible experience but had the opposite.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Again...great service from Montrose Ford! They picked up my car and delivered it back to me in a few hours. Everyone at Montrose Ford are professional and very knowledgeable. Don't hesitate to have them service your car!

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Been using this dealership for 10+ years great place to go I recommend all family and friends When it?s time for my next vehicle, this will be my first stop for sure

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

James Strosnider took care of everything. I’m very happy with the warranty work that was done.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I had a great experience with Mistubishi and everyone was super kind and helpful. A huge thanks to Renee for getting me approved for a 2021 Nissan Versa. She was very sweet, kind, and knowledgeable, she took care of me and found something around my budget. Overall, a great experience and im super excited for my new car!

Hands down the BEST dealership around! The Solon LR/Jag dealership is 2 min from my office and where I got my last car; but after bad customer service experiences there I decided to make the drive to Westside. It is 1000% worth it! The facilities and the people are great! The real star of the show there is their finance manager Jess Schad! I have never had such a great car buying experience, and it’s all thanks to her. She made everything easy and PERFECT! Jess went completely above and beyond in customer service throughout the entire process. I was blown away by her personalized attention at every step. She made both the shopping and the actual purchase not just seamless, but actually enjoyable (I normally dread it)! My uncle is a car-buying and financial guru, and came with me to pick up the car. He said in all of his decades of car buying he hadn’t seen such great service. He was so impressed with Jess and everything she did, from the presentation/unveiling of the car to the paperwork organized ready to go when we arrived. He now wants to go there for his next car. Thank you Jess and Westside, you have a loyal customer!

Purchased from out of state and the process was straightforward and super easy. Santi and Frankie were great and explained clearly how the process would work. Signed paperwork at my local Autonation, easy peasy

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

We had an amazing experience all the around at Valley Motors City. They really made you feel right at home and made shopping for a car enjoyable! Our salesperson, was Gary, and he truly went beyond the call of duty for us! He was nice, kind and very accommodating as well as knowledgeable! We would totally tell any of our friends not only to go there for their next vehicle, though we would let them know they would be in good hands with everyone that works there. The credit manager was so professional, helpful and friendly and funny to boot! Chrissy was so kind. Their new cashier was helpful and sweet! We would %100 recommend them without a doubt! Thank you sincerely to the entire team, especially Gary for helping beyond the call of duty! God bless y’all!

I'm writing a review about Tommy,it was my first time w/him.He was polite, knowledgeable , explained everything,and helped w/ afew about my car. He's a keeper Karol Kucia

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Great dealer. Located vehicle on cars.com after selecting the year, make, model, ideal mileage and was able to find a good deal with Brunswick automart. The original car we had inquired about sold before we had the chance to look at it, but we were able to find another one that we loved even more! The sales team was very helpful and made the buying process very quick and stress free. Definitely recommend. If you check this dealer out make sure to ask for Richard or Tre!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

It was great to see a smiley face all the time. They informed me about the process continuously. Thanks for the experience and I'll recommend this dealer to everybody.

Rosaliz is the best she went out her way to get me what I wanted not just me the other girl there also she helped work a miracle

Buick GMC did awesome job, thanks for the great work and communication. Thats why I always go their

Aaron wasn’t very helpful and knowledgeable. Also explained the service provided and what needed to be done

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.