From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
by Jon_Bear from Cameron, MO
June 11, 2018
This is the King Ranch edition and the 6th SUV I've owned and without a doubt the most comfortable, best riding one yet.. It's got more bells and whistles than any others..
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
The 3rd owned and best Expedition so far
by btorreypa from Nazareth
December 6, 2018
The most technologically advanced expedition, easily pairs with our cell phones to answer and make calls from your current contact lists, receives and reads text messages, etc.. great navigation, rear backup camera and heated seats are great on the cold winter days.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great vehicle for traveling and towing.
by Wayno from Severna Park, MD
November 13, 2018
Good outside and inside. Engine is smooth and powerful. With 4X4 it is a go anywhere car. The light colored interior reduces heat build up and is very attractive.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Most comfortable vehicle ever!
by Colonel Bud from Indianapolis
November 1, 2018
I have owned this Expedition for about 4 months, been on a couple 10 to 12 hour drives...extremely pleased with the comfort, performance and overall ride. Have owned lots of other SUVs/Trucks including newer 4Runners, F150, Sprot Trac and Trailblazer. The 2017 Expedition is my overall favorite over the last 30 plus years of military service, travelling from post to post...and all around the country.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Great family SUV!
by mgaplin from Bay Minette, AL
October 22, 2018
I have only had this car for a month, but it is the most comfortable ride I have ever owned. We are a tall family and need plenty of leg room...and the Expedition has it. It is also very quiet and has such a smooth ride. Amazing car as far as quality and room. We just got back from vacation with 2 adults and 4 children on a 7 hour drive..adequate room for people and luggage!
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
This suv is loaded with all the options I need. I love the convenience of the power fold third row seats. It has all the power of a truck with the comfort and handling of a car. It is surprisingly quiet for its size as well.
A great family sized SUV, I couldn’t be happier with my purchase. I have gotten several compliments in the last week. The power running boards are an added bonus. Overall this is a sweet alternative to the Yukon’s & Tahoe’s out there.
Matias was great , even though i did Spend quite sometime at the dealership he was able to keep me happy and satisfied the entire time i was Here at the dealership! Highly would recommend this car dealership to all!
Comfortable ride and very roomy.
by Carrie from Lexington, KY
January 4, 2019
We love our new vehicle. It has all the room we need. It’s a great ride!! The 3rd row has lots of room and is not cramped like other 3rd rows. Love our new ride!!! It’s my dream ride!
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