Used Ford Expedition Max for sale near Derwood, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

Ishmael did an EXCELLENT JOB helping me get a vehicle! He was very patient, caring, kind, informative, and pleasant. I recommend him for all of your car sales if you're looking to purchase a new car.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Great experience and service. Wonderful staff. Michael Zeller is such a great sales person. Worked with me in helping find the right car for me. I highly recommend him.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Sheehy Ford was easy to work with and low pressure. I got my car in record time at the price I expected.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

I went in knowing exactly which vehicle I wanted to look at. I called ahead of time and they had the vehicle ready and waiting to test drive when I got there. The first thing John said was `Ask me anything about this car and I can tell you.? And he did! The precious dealership I had been at knew very little about their inventory OR the two cars I test drove. I had to keep correcting them about the year and features of the cars. At Antwerpin they were attentive and so kind, unlike my experience at the previous dealership. Once I decided to purchase the car, John and Ricky were awesome, and Tom in finance made the paperwork a breeze. I love my car and will refer anyone to Antwerpin for their car needs!

This is our 2nd new vehicle purchase from Phil at Jerry?s Ford. Great experience both times. Highly recommend purchasing vehicle from him. The parking lot is a bit crazy but large selection of vehicles.

We are a tall family and tried every single vehicle on the market before finding the roomy max and falling in love. Plenty of legroom in all 3 rows for over 6-footers like us, plus plenty of room to haul our Costco loads. Have only owned for less than a week, so can't speak to long- term, but we drove 1400 miles on Route 66 and were all very comfortable. Plenty of cupholders for everyone and phone chargers as well.

Awesome dealership. Billy Wilson was a knowledgeable sales rep. I got a decent deal on a near perfect 2022 id4 pro S. Bravo!

hello to whom it may concern i recently brought a vehicle from sheehy ford an must say i have never gotton a better car buying experience in my life sales accssociate john gibson is the best this guy should definitely be reccognized an awarded for his out standing customer service an 100% honesty about selling cars his knowlege of vehicles was impressive i was so well impressed with him i brought too cars in one day definitley will be back soon again thanks to john for such a great experienec

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

Great online experience but I receive too many duplicate emails. Online rep, sales rep and another sales rep. Multiple emails, BUT I prefer that over little email.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

Our appointment was at 8am, we were out of there by 8:20. Amazing service! The coordinator helping us was welcoming and very efficient.

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

Love the room in the car. Even with 3rd row seats there is plenty of room for luggage if traveling or the normal trip to the grocery store

I purchased a Ford Maverick on 30 December. Nelson Hernandez was the salesman assisting me. Nelson worked a solid deal for me after finding the right model that met my requirements

Excellent service from Doug Rice and his managers. They had my back work with corporate which resulted in a very satisfied resolution. Top notch dealership and I don't say that lightly.

This review is specifically for Jessica Stagliano at Fitzgerald Toyota. She was GREAT. I ended up purchasing another vehicle, but she was the first (and one of the only) salespeople who could answer ever question about the car I test drove. She also provided MUCH more information than any of the male sales people I encountered. I am genuinely sorry I couldn't work with the car she had available.