Used Ford Explorer for Sale in Bellevue, WA

No issues at all, and Michelle (service rep) rocks! And not just because she's gorgeous... :) The new service facility is awesome, too.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

I am VERY pleased with the Bill Pierre Ford service department. I wish I could say the same for Ford Motor Company overall. I bought two brand new Fords in 2015, a Platinum trim Explorer and a Ford Focus for my daughters. The Explorer has been terrific, the Focus an absolute nightmare. When I offered to stay in the Ford family if only Ford would cut me a deal on a new Escape and a buy-back of the Focus, Ford Motor Company refused. I will NEVER purchase another Ford vehicle (I'm about to drop $25K on a Honda) and am telling anyone who will listen of Ford's myopic stance on the Focus. Too bad the dealership takes a hit as they are great.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Ford advisor, Greg Karras, and his crew provided excellent service. I purchased my Ford Fusion Hybrid in the year 2012 and always take the vehicle to Ford when repairs are due. Greg reviewed the vehicle report card with me.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

Overall good experience. Very courteous service people, from the scheduling phone call to the final service. The car is running smoothly and the paperwork was minimal. Sundie is awesome and gave me a great suggestion for a local cafe to go to while I waited for my car. Couple suggestions: Have a greeter who explains what the check-in process is. I had no clue that I was supposed to look up at the screen, find my name and then correspond it with the right service person. There was no one at the front to give me that tip. And then it would be nice to have the car vacuumed inside after the service, but the Brown Bear coupon is appreciated for a later date with the car wash.

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.

Just needed regular maintenance (oil/filter/check). It was easy to schedule and easy to wait, since the process only took 30 minutes.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I bought a 2016 Mustang and I absolutely love it!!!! I loved my 07 as well, but Ford took the 2016 to a new level. I arrived early to the dealership on a Friday morning at 7:30. The receptionist called in Mike (who came in early) just to help me find the car. Mike didn't pressure me at all. I told him what I wanted and that I wanted to get through the process quickly and painlessly... Mike did just that. He got me into my dream car for a fair price. The porters, receptionist and all of the staff were so friendly and they really seemed happy for me.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

There is amazing service and this dealership took it to the next level! Such amazing individuals that make you feel welcome, safe, and understand your needs! I am absolutely coming back for all of my services here and I will recommend everyone I know to Good Chevrolet in Renton! I am very proud of people who work here! Thank you so much!

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Majid was prompt in answering calls and emailing me. Zak, made sure I got a full coverage plan before driving off the car, gave me the key even before I did the paperwork( he's very relaxed and peaceful),let me to test drive without a salesperson in the car no pleasure! Ken got me a good deal on 60000( 4 yrs) warranty, towing package and assured me if I take my car to 405 for repairs within the warranty, they'll waive off $100.00 deductible and if need be they'll give me a rental car for 4 days. Clean, friendly and peaceful facility. Staff is very soft spoken, respectful, relaxed-no tension! The ladies staff had a lot of knowledge on the features of different cars and how to set the vehicle. Zak updated the aspiring buyers if the car they wanted got sold out, because he cares. Ken explained the buying process well and gave good elaborated answers advise and good examples. I'll definitely, refer other customers to 405 motors. Good job team and keep up! I really appreciate your business.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

I called in and said my car wouldn’t start and described what happened. Danny said probably the battery. He got my car in when convenient for me and a few hours later, it was fixed. Battery. And I got the oil changed too.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Went in looking solely for a cash-only trade in for my Mazda3 Hatchback. Was not overly pressured from the staff and was given a fair assesment of the worth of the vehicle. After some very simple and painless negotiation, I was given a decent deal! The staff was always friendly and I was treated like a human, not a lawyer in a courtroom. Would recommend talking to these guys and gals if you're interested in selling or trading in your vehicle!

Replaced a Alcadia Denali with this Explorer Limited. Huge improvement with the Explorer. Better looking, and way more reliable. Only thing I wish is if it got better mpg than my F150 does with a V8.

Brought my 2001 Dodge Durango here for an oil change. I called the day before and was able to get an appointment the next day. The lube tech was James, the service was quick and efficient, and the employees were all very kind, informative, and seemed to respect my time. Will definitely bring my car here again for any future needs.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I found a car on a different website that I was highly interested in at Boyko. I emailed an offer in and within an hour Leo called me and accepted. I went down, checked the car out (2012, Audi A4 quattro S line w 37k miles on it) and loved it. Not only did I get the car well under Blue book, I got what I wanted for my trade in, and was literally out of there in an hour. I also have an ignition interlock so Leo worked w my schedule to drive the car over to get everything installed. This was literally hands down the nest experience buying a car I've ever had. I will only buy from Leo and Boyko from now on.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I got into my 2016 explorer limited yesterday , the lumbar support , left side drivers seat was bulging so much I could not sit comfortably, got out looked at it , got back in pushed back a little and it deflated, most likely broke, it will be interesting to see what ford says timorrow

My husband bought his truck from NWMS a few years back and recommended that I look for a new rig there. My son and I came in from Juneau, Alaska to see a rig I found online and Trent helped us through the process from greeting to financing when Jason took over. From test drive to no haggle pricing, this was a stress-free purchase! Trent went so far beyond the ???extra mile??? in customer service. Jason made the financing part go smoothly and was able to set me up with a loan from my bank back in Alaska as I requested. We had such a great experience all around with them! They are great guys! I will definitely recommend NWMS to others, and can???t wait to come back to pick up a new truck for my husband! ***Ladies, these guys don???t treat women like they don???t know what they???re talking about!!! My son and I might know our way around a vehicle, but never once did I get that ???used car salesman who thinks you???re just a dumb woman??? vibe from ANY of the NWMS staff. In fact, it was just the opposite. All staff were super down to earth, relaxed (not overly aggressive, creepy salesman 😣), and genuinely seemed like they liked what they did for work, and who they worked with. Seriously, shop here!

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.