Awesome Experience!! Very Happy Customer!
December 3, 2018
After an exhaustive search for a new Wrangler with the options and color I was looking for, I found the perfect vehicle here at Chapman. I contacted the internet sales department and was immediately contacted back by Jacob. I explained what I wanted and my situation being out of state. Jacob worked with me to get me to the pricing I wanted on the vehicle quickly with a little negotiation. He was upfront about everything and I honestly have never felt less hassled in negotiations. (Between myself, family and helping friends, I have bought and leased more than 2 dozen cars, so I've seen my fair share of haggling) He also took care of most of the preliminaries over the phone so that the process at the dealership was as painless as possible. My flight got in at 8:30am was to the dealer by 9:00am and was a proud new owner of a Mojito! Wrangler Unlimited by 10:20am! April, in finance was great and made the tedious job of signing your life away go by quickly. Jacob gave me a detailed walkthrough of all the features, took the time to answer all my questions and I was on the road home shortly after. He even invited me to go on an off-roading adventure next time I am in town which I am certainly going to do! Total time to fly, in buy a car and drive back home was less time than I have already spent at my local dealers trying to get to the price I wanted so it was well worth the trip out to Chapman!! Overall I am very happy with my purchase, the service and treatment I received, and how smooth the entire process was. I will definitely be back again!! Thank you Jacob!