Great customer service from Tony in the Service Dept.
by Gina14 from DealerRater.com
July 1, 2018
Tony scheduled an appt. for me to bring my car in for some warranty work. He arranged an Explorer for me to drive; instead of an Economy car. He went above and beyond good customer service. I thought he would never remember my appointment because I went in on a Saturday and it is so busy but he called me on Thursday and arranged the rental car for me; which was comped because of warranty. I will never deal with anyone but him. Thank you, Gina Hoaglund
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
Angela is a genuinely nice, knowledgeable salesperson. She took great care of us and was professional through out the whole process. This is our third car from Sill Terhar Ford and we have been treated very well each time.
I bought my first new truck here. I was walked through the entire process and felt very good about the purchase. Everyone was extremely pleasant to work with! Extremely happy with them and how easy it is wot work with them. Dennis was very nice and reassuring. Q was informative and helped me make good decisions. Dave was a great point of contact. The team is great and I love my new F150
I've happily purchased yet again from Interstate Ford. As always, they make it easy. I always deal with Stacia Shane-Clark and Quienten Clark (both highly regarded and award winning Ford employees). I will not buy elsewhere after working with them. They are trustworthy, knowledgeable, and extremely customer focused through every step of the sales and finance process If they don't have what you want on their lot they will get it for you. Your search for a vehicle should end here.
I had the pleasure of working with Dennis Blair (sales) and Quienten "Q" Clark (finance) two weeks ago on a new Ford Edge ST purchase. I had looked any many different makes and models and really liked the 2018 Ford Edge Sport that I originally drove at a dealer in Longmont. Short version is I got the high pressure sales tactics (I've been in sales for 20 years so that was NOT going to work on me). So next day I called Interstate Ford and was connected with Dennis. I explained what I was looking for and was ok waiting for 3 months for the new ST model. Went down and talked to him F2F and knew I was going to buy from him. Dennis has been doing this a long time and was easy to work with, answered my questions, and actually asked about my background. Dennis introduced me to Q so I had a chance to speak with him, learn about their extended warranty options, and even had them look at my current vehicle and get a $ number for trade in value. All of this was several months before I made the purchase. Three months later the car I ordered showed up and I bought it. I had already met the team and was quite comfortable with the process. Most of the paperwork was already done so I only spent about 90 minutes there from start to finish. I highly recommend Dennis, Q and the rest of the team at Interstate Ford.
Interstate Ford is definitely a 5Star dealership because of its personnel. Dennis Blair was so concerned that we bought a car that would be best for our needs. His integrity, insights and experience all contributed to our getting a vehicle with our having minimal stress and anxiety about the purchase process. I look forward to working with Interstate Ford in the future.
I just finished buying my third car from Broadway motors. Without a doubt this has been the best experience for buying cars I have ever had. I bought my first car at 20 years old and I’m now 65. I’ve got one more son that wants to replacehis current car. When that time comes I will have absolutely no hesitation to contact Jerry at Broadway motors. I normally don’t give reviews for whatever reason but this has been such a great experience I feel compelled to let other people know how happy I was with the overall experience. I would be more than happy to give you a recommendation via the phone or email to anyone that wanted to find out more about how things went for me
I bought a used Ford Fiesta 2014 from this dealership and the sales person Neli Swadowski was very professional and very helpful! The sales process was very easy and fast and everyone there in the office was great to work with to make this deal happen. I would recommend that everyone wishing to buy a car at Mike Naughton to contact Neli Great job! Thank You!
This was our second car we bought from Longmont Ford dealership and it too was a very good experience. No pressure and lots of patience! Nick was fabulous and showed us whatever we asked to see and never tried to push us into anything. He walked away when we needed to discuss and was right there when we had more questions. He listened to what we were wanting and we walked away with a fabulous car at a fabulous price.
We had an amazing experience working with Steve. He was very professional and very easy to work with. He was kind and made the car buying experience easy. He was very straight forward and went above and beyond to help. I would strongly recommend working with him!
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
My husband and I just moved to Denver and we need to start a life here in the States. Since day 1 Shahin was very transparent with us, guiding and helping us understand different steps we need to follow as new residents. We did not have yet a social security number, not even a Denver drivers license but Shahin did look for options and alternatives, helping us choose the best options. Today we went back to Shomp with a social security number and we where able to get the exact car we wanted since three weeks ago. The process had a lot of steps to be followed due to our condition and Shahin was there, next to us and always with a smile and a positive attitude. Once we got the car, Shahin suggested specific extras for the car alligned to local weather conditions. We are BMW customers in our hometown ( Costa Rica) and are happy to say that in Denver we can continue keeping our loyalty thanks to Shahin???s and his team???s guidance and support. We chose Shomp because friends of us who also moved to Denver with the same company and similar conditions highly recommend this dealer! Now my husband and I can be part of those extremely happy customers
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