Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Started with an online inquiry. Salesperson Candase followed up with me and made an appointment. Follow through was friendly and at the appointment, we made a deal. They had the right vehicle at the right price, even though I had been contacted by two other dealers. Candaae and crew sealed the deal and I drove away a happy customer!
This was one of the smoothest car deals that we have ever experienced. It was all do to the excellent service we received from the salesman Kareem who made sure we got a good deal on our tradein. Thanks Kareem hope you are around for our next car purchase.
Went in for a regular oil change- they had never rotated my tires in almost 3 yrs...and never balanced them or even aired them up evenly...this time they did and I had just gotten new tires...they rotated the tires, but did not balance or air them up evenly. I thought at least a car wash and vacuum was included in the service- especially for preferred members, but no. I just think they could do a little better with the quality of work and small acts of customer service go a long way.
I love the family atmosphere and friendly staff at Fitts auto Bill Fitts is the best in the business. They have always been there for my familys car needs. I have bought many vehicles from Fitts auto over the last 25 year's and have been very pleased Thanks Robert Goshien
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
Bought a car here from David and Joe, they are awesome to work with and I got a good deal on a nice car.
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