Used Ford cars for sale in Springfield, VA

I'm not a person that is in the habit of leaving reviews. Mainly because the customer service I receive most places isn't worth me taking the time to write a review, but this dealership is the exception in every way. There is no way I could not write a review. This review is a little long but if you're considering purchasing a Nissan you want to read this review. I just purchased a 2022 Nissan Versa from this dealership. It was important to me to purchase the car this weekend because I needed it to travel out of town this coming week. I live in Baltimore MD and originally planned to purchase the car in Baltimore. I had been told by a local Baltimore dealer he would have a Versa on his lot by Friday 3/4/2022. I planned to be there bright and early the morning of the 4th to pick it up. However, the evening of the 3rd, the salesman called to tell me the ETA had changed and it would be another week before the Versa would arrive. I was so disappointed because I could not wait another week, I needed a car now. Plus I was sick of car shopping. I knew what I wanted and I just wanted to buy my car and be done with the whole process! It had taken me a long time to find that car and I knew it wouldn't be easy to find another one that would be available immediately due to the car shortage. And I was right. I couldn't find another Versa in the entire state of MD so I started searching in VA. I called several dealerships in Va, but no one had anything in stock. The earliest ETA I was given was mid April. I was starting to give up hope of finding my car this weekend. Just when I had almost given up hope, I got a call from the Sales Manager Muhammed known as Mo. of Passport Nissan on South Pickett St. Mo told me he had been told by one of his salesmen whose name was also Muhammed that I was looking for a Versa. I said yes I am. He said, well I have one in stock. I said, when you say you have one in stock does that mean its on your lot? He said yes mam I'm looking at it! Then I asked him for an out-the-door-price. The price he gave me was $1400 less that what the dealer in Baltimore was going to sale it to me for! When he gave me the out-the-door price I almost screamed! And when I got off the phone I did scream! I knew I was being ripped off by the Baltimore dealership but I really wanted the car right away so I was willing to pay, but God had other plans! I am a strong woman of faith. I believe God let the ETA change at the Baltimore dealership to lead me to Mo! Mo did not rip me off. He was very honest and fair in his pricing. After he gave me the price I said hold that car don't let go to anyone else and that's exactly what he did! But that's not all he did. When I told him I was traveling from Baltimore to Va by train to pick up the car, he had Muhammed the Salesman drive all the way from the dealership to Union Station in Washington DC to pick me up, IN MY NEW CAR!!!! I was so excited!! Muhammed was very kind. He not only picked me up but let me make a stop on the way back to the dealership. We talked and laughed all the way back. And once I arrived at the dealership I was treated like a queen. I could go on and on but I think you get the picture. This dealership is a true example of what it means to not only provide excellent customer service but to also go the extra mile in every way. Honest fair pricing, and excellent customer service! I am so impressed with their service I am considering driving to Virginia to have my car serviced there instead of in Baltimore where I live. If you want a dealership that is honest and fair in pricing and will give you excellent service, I HIGHLY recommend you purchase your vehicle at Passport Nissan 150 S. Pickett St Alexandria Va. Ask for Mo and Mo!!!!! And they have a beautiful sales lady there that is a fashionista!!!

My review on the 2021 Ford Explorer XLT model is that this is the SUV I ever owned also is my first SUV but to say that things I really like you said 360 Copilot cruise control it stops for you automatically slows down for you automatically drives for you automatically what more can you ask for it's got comfortable seats my seats are heated my steering wheel is heated I've got a moonroof that's beautiful when you open it and it's huge it's double moon also 300 horsepower keeps up with the Mustangs and the Chargers and the faster vehicles that are out there on the streets but it's also a family vehicle so I don't like to get on it too much but it will go over a hundred miles per hour easily overall I give this a 9 out of 10 and the only reason why I don't give it a 10 it's because it gives a stupid beeping noise if you walk out of the car with the keys in your pocket and it's running and it's done that to me many a times

Easy to schedule service. No waiting time on my service day. The whole service is done quickly. People are all nice.

Great SUV. Don’t hit my head getting in or out. Like all autos, too expensive for what it is. Very comfortable. Roomy and can carry lots of stuff.

Michelle Perez provided outstanding customer service. She kept me updated on the status of my car service. Mechanic Specialists are thorough in completing services and provide detail maintenance recommendations with pictures. Michelle patiently assisted me with how to use ApplePay after realizing I left credit card in another pocketbook. I will keep coming back!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

This was the best and fast experience buying a new car online. Large selection of cars, friendly and knowledgeable staff. Quick financing. Can’t get a better deal anywhere else. I live on Long Island, New York and they delivered my car for a unbelievable low price Thank You Zbigniew Sawicki Your Customer for Life

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.

If there is such a thing as a hassle free, painless trade, and purchase deal , Shuvo and Shant delivered it ! I highly recommend Koons Ford to anyone seeking to buy a vehicle.

My Mach E is twice as quiet as my Model 3 was and much smoother. The road noise is quieted by a stiff composite felt used for the wheel wells. It is roomer and larger than a Tesla for less price. I love the controls and screens so much more than the Tesla as they are similar to most cars.

My first car purchase EVER (24 y/o) Steve, Daniel, & Milek were patient, informative, and did their best to get me exactly what I wanted. I left with a brand new Bronco Sport, 2023. It was a surreal because I was there to browse not knowing I would be living with a massive engine. Highly recommend coming here !!

It's been a little over one year and 17k miles later with zero issues. Incredibly pleased so far. I plan to keep the Bronco for years to come.

Took my truck in for maintenance work and inspection. The service department team were great to work with and took care of the in a very timely fashion

I have been waiting for a really COOL all EV for five years. Traded in a 2018 Volt hybrid. I've looked at every EV out there and didn't find on that nocked my socks off. The new Cadillac Lyriq caught my attention. I went ahead and bought the Mach E and thought I would trade it in on the Lyriq in a couple of years. I really like my Mach E. It's fast, comfortable, quiet and looks great. The new Lyriq will have to be really great to get me to switch. W

These people are great! I live 600 miles away, and they helped arrange everything for the vehicle I wanted. It was lower priced than anyone on the east coast for what I was wanting, and they had pretty much everything done ahead of time so that I could get in and out quicker than I ever have been at any dealership!! When I purchase another vehicle, KOONS will be the first place I look. I dealt specifically with Will and he was very well prepared for my visit, and took care of me like I was family. Thanks again to KOONS!!

Daughter loves car! Car runs great,also needed an extra key. They took care of that quickly. Bobby was friendly and efficient at his job,we will shop there again! Also recommend to others!

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

wish the seats were of different colors or a better felling cloth ,the seats are scratchy and the seats are padded well so nice confortable seats the cloth is just not sporty ,or easy to sit on because of scratchy feel on skin ,but the car is easy to drive and for a small car it don't fell like a small car ,.just wish the dealership had keapt all there promise's and not messed me over

The customer service was pretty good, and the prices were fair. They were willing to negotiate. If I wanted to view a car someone would escort me or at least point me in the right direction

wanted a truck for the upstate winters, its my daily driver for the last 7 years. oil changes and tires were the only maintenance needs!!

I came across this dealership on cars.com. I was quite skeptical at first because of the negative reviews. However, once getting in touch with JJ I was amazed at the service. I asked for a carfax report and with in minutes it was emailed to me. He also allowed for me to take the vehicle to a mechanic of my choice, which I did. After that the transaction was pretty simple, JJ had paperwork waiting for me when I got there and I was out with my new car with in a few hours. Thanks JJ and the entire Premier team.

Love my 2021 Ford bronco sport. Except, the brakes squeal loudly everytime I back up. It's actually quite embarrassing to have an almost new car that sounds like that. I'm told it can't be fixed. Also my tires, that don't even have 26000 miles on them, I'm told , should be replaced soon. The tread is getting worn. These tires are michalon. Sad that I now have to spend another $1000 or more for a new set of tires on this low of mileage. Please respond with a solution.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

Car was purchased new in 2015. Overall I rate the car as 4 out of 5. Rear brakes need improvement such as chrome slider rails which would reduce sticking. Forward weight transfer on hard braking could be controlled better. There is one expressway exit where the upper weight transfer is a problem ( as it is with most SUV''s). The steering is precise, with no real surprises ( other than at that one poorly designed xway exit).

I bought mine new in 2016. 128k and deleted at 60k. The increase in power has been astronomical. Unrivaled power and reliability. 30 - 200 hp boost on a 5 position selector switch. It rides like a f-250 should. The more weight on it the smoother the ride. The heated/cooled seats are fantastic. I have 6 foot plus children and they have plenty of front and rear seat leg room. The power outlets are conveniently located and charge lap tops and phone quickly. The interior noise at highway speeds are imperceptible, the engine break assist is excellent when towing a trailer. Cruise control is the most economically way to drive. My milage is slightly better with the delete completion, maybe 2-4 mph depending on how fast it is being driven. Factory tires get better MPG than the Goodyear AT's but I found that the factory tires failure to have any appreciable traction a major problem and thus the change early in my ownership. Dry pavement with factory tires was excellent, however, I was unable to turn my truck with one snowmobile with a two place trailer on a mowed grass covered in 2 inches of snow. Once the tires were replaced with the AT's, no issue what so ever. My truck was ordered and never picked up and there for I got a decent deal at 63k new, 3 miles. I have the Lariat edition with tow option and plow options. I have ability for 5th wheel and gooseneck towing and in bed trailer plug. To say this truck is a beast is a gross understatement. I out perform all other brands of trucks which are similarly deleted, never been beaten. The program I run is the EZ LYNK Auto Agent II and the program is by SPE. It has a transmission tune unlike 99% of other tunes on the market. Totally recommend this if you want tons of more power and increases in MPG.

Good customer service and friendly staff. Didn?t take long to complete the repair

My parents bought me the 2013 Fusion Titanium in Sept 2022 and two months in, the car is still giving me the giggles. Within these two months, I've found the comfort to review my stance on it but before I do that I'll explain my first thoughts I had when I saw it for the FIRST TIME. First of all, I have it in the Ruby Red and that stood out to me. The car has an aggressive styling which is another highlight of mine and seeing it in red had me thinking it was at least a 2018 car but it is a 2013. The styling has really aged well. I also loved the rear spoiler and the fog lights. Now that I've had it for two months, here is how I feel: I love the taillight design especially with the LEDs. I do not like that the headlamps are halogen for 2013 Titanium package. I also think the car is quite low especially over high-speed bumps and seating in general. I put the memory seats on the highest level and I am 5'10. I love the touch-sensitive buttons which gets alot of hate but I think it's unique and luxurious. I love the keyless entry, remote start and the paddle shifters. Oh my gosh the horsepower and torque really kicks with the paddle shifters.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Runs and drives perfect. Very comfortable and incredible gas mileage. Interior lay out is great with power sun roof and the ability to change the interior light color on demand.

Service department is great! Jeff Shade was my adviser. I brought my 3 series in for basic maintenance. He was professional and knowledgeable. Thanks Jeff!

I’ve driven British sports cars most of my life and enjoyed them. I bought an st3 and enjoy driving even more. Handling and excelleration above average for an auto of this type. Comfortable heated leather seats, decent gas mileage, very good sound system. Avery fun ride. No regrets after buying this car.

This dealership was so nice and the workers are so out going and helpful, i highly recommend this dealership very good prices and frank worked well with me hes awesome thank you guys!

Absolutely the best and most fun out of any car I ever owned. Easily upgradable and plenty of aftermarket parts available for that extra flair. Great as a daily or just for fun and a great community as well.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

What a fantastic baby Bronco. I traded in a 21 Hyundai Palisade for this car because I needed all wheel drive. I love the car love the color love the value it’s a little under powered but in sport mode it’s fun. I highly recommend this vehicle to anyone who is looking for something different in the small SUV category.

My experience with Sheehy was outstanding! I purchased a used 2020 Toyota Highlander online, sight unseen. Paperwork was easy, service was impressive and my salesman Armik Megerditchian, could not have been more helpful, informative and professional. He provided photo's, discussed the car's blemishes, history and its overall condition. The vehicle showed up at my doorstep in Yorktown when promised with no surprises. I took the car to get a used vehicle inspection just to get a warm and fuzzy and another expert opinion. Zero issues. Well done Sheehy! Also, kudo's to Al in finance for making the payment process smooth and easy.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey