Friendly staff. You are always met with a friendly greeting. Service department staff is always ready to help any one. They try to get your service completed on time. Great place!
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
I had a great experience purchasing my new GMC Terrain. Brian White was my sales rep and helped guide me through the process. He was very helpful and knowledgable. He got me everything that I was looking for without being pushy or intimidating. I will definitely be referring others to Brian.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
4th vehicle from Laura Buick and i have been happy with all of them. Laura Buick is great salesmen are the best anywhere. Thank You
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
I highly recommend Steve Rogers. Steve Rogers is the main reason I am a returning customer. He is honest, friendly and a very hard worker.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
I have worked with Jamie in service a good number of times since I bought my last two Buicks. My car is under warranty. The battery konked out and about 4:00 in the afternoon, after three jumps in 24 hrs I got to the dealer expecting a need to drop off for a next day appointment. Jamie moved my car right in and had me back on the road with the new battery by 5:00 pm. This was extra special because it was the coldest day of the year, it is my only car and I have no one for back up. My personal responsibillites make it such that I MUST have a dependable car. On a side note, Jamie always remembers me and the cars I drive. This is amazing since he sees thousands of people go through each year ( he has been there many years). That personal connection means a lot. He has always left me with a sense of security, as if someone is looking out for me.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
I just couldn???t believe how many vehicles this dealership has in stock. I was shopping for an Acadia. There was over 200. I would recommend this dealership to anyone shopping for a new GMC or Buick.
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
I would highly recommend this dealership. Excellent buying experience and extremely considerate of my time. They answered all my questions from start to finish and gave me a smoking good deal that nobody could touch. No high pressure sales tactics and running back in forth to a sales manager for pricing.
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
They were on top of all the issues. They listened to my concerns and addressed and /or fixed everything. They made sure I was happy and were going to make it right it if wasn???t.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Ross was phenomenal and the buying process was very smooth and easy! I would recommend Ross and Laura Buick GMC for any new car/truck purchases.
Best Value Vehicle
by ValueReviews from Muskegon, Michigan
November 6, 2018
The 2016 model year is the best model year, with modern but aggressive design and all the tech you need, without the expensive and unnecessary options of the 2019 models.
I've driven mine for 40k miles without the slightest issue.
IMPORTANT: I would highly recommend the cloth seats, as they are more comfortable and heat faster than the leather option (not to mention they're cheaper)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best vehicle we have owned
by Sherry from Watertown, New York
November 19, 2018
Our GMC Sierra was purchased new. SLT with All Terrain package. 30000 miles and no problems. Super quiet interior and rides better than any car we have owned.
Thank you Gabe! My husband went in to look for a new truck. We requested information and told Gabe exactly what we wanted on a truck and what we were looking to spend. He took the time to help us find the perfect truck, great price in just the color we wanted. Love our new truck! Thanks Gabe for taking the time to help us find exactly what we wanted. We will be back for our next vehicle! The Naumann's
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
Great experience with Ted. Easy and no pressure. Explained everything very well. Made the car buying experience a good one in lieu of the stereotypical experience.
Great truck, not enough power for me
by Jake45daniel from Akron, oh
October 11, 2018
I loved this truck, looked great, drove great. Only downfall was the 4.8 l motor. Drove excellent by itself but as soon as you hooked a trailer up it lagged down pretty bad. I only pulled a trailer on occasion and it was a 7x14 enclosed which shouldn’t have been too heavy for the truck. Fuel mileage was also about 12-14 on average which i thought was terrible compared to the 5.3. It was very reliable and never gave me any issues, but it just wasn’t what I needed at the time.
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