Top Notch Service at Herb Chambers Kia of Burlington
by 3kiafan from DealerRater.com
November 27, 2018
As a customer of Herb Chambers Kia of Burlington for around seven years now, I can report that in all that time I've never had a negative experience with Sales or Service. I don't know what else there is to say. The people are all friendly and service oriented. The only complaint I could muster up is the parking is tight. I feel for the staff having to maneuver vehicles there. They make it work, though and really, the experience us about the people and the relationships built. A+ to all the staff.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Second time leasing an Acadia Denali from Moore GMC. Buying process was easy and pricing is right on the mark...Dealership is a bit of a throw back with the warmth of a family run business mixed with today's high tech world. Dealership staff is very friendly and knowledgeable. I had a another enjoyable and smooth buying experience dealing with Jolene and Kendra on the business side, Dave in sales and Charlie in service. They truly take the stress out of the buying a new vehicle.
I am a buyer from California and was shopping for a car. Moore GMC had a Mercedes that i was interested in.I emailed sales in regards to the vehicle and got Mike Porter. My overall experience with Mike has been astonishing from beginning to end. He answered all of my questions in a timely manner even on his day off. He made it very easy and comfortable for me to buy the vehicle and the vehicle was picked up and ready for transport the day that i was pushing for. I bought a few cars from out of state before and this has been the best, easiest and smoothest experience ever!
Luis Ruiz, my service advisor, is the most pleasant adviser I have ever encountered. He maintained his pleasant manor even though he was very busy. He went out to the service bay to personally check on progress. Very knowledgeable and pleasant, a true asset to McGovern Buick and GMC.
Stopped in to browse their used car inventory. Greeted by Taylor who was very knowledgeable about the cars they had on the lot and answered all my questions. Made my buying experience nothing but aces and left me feeling like I got the best possible deal I could've hoped for!
I own Island Water Systems of Martha???s Vineyard and I needed a GMC Truck ???Yesterday???, (about a month ago-March 2018), went on-line to check Inventory in the area, and Marty???s seemed to have plenty. I left a message over the weekend and was on the phone with Neal Simmons on Monday. I KNOW Sales...it???s what I do. Neal is simply the best I???ve ever met. He intuitively dials in to Who and What you are and seamlessly manages the impossible. I consider him a friend. The entire staff at Marty???s is exceptional as well.
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
Very accommodating and easy to talk to. Fantastic follow up. Very helpful and found the most discounts. Knew what I wanted/needed and worked with me.
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