We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Stopped in at Mike Shaw while visiting the area from NYC to find a place to live. Just meant to test drive an Ascent but ended up ordering one that day. Despite my age, this was the first new car I was purchasing and the first car after 20 years of being car free. Alex V was super helpful with explaining the options ??? and that because of the options I picked it would take 8 to 12 weeks. When it looked like it might go a couple of weeks over, he kept me calm and the car (which is great) came in right at the 12 week mark. Great people. Low pressure. Excellent location for those of us north of Denver. You might have to bargain a bit for your discounts but you???ll also likely get more than the no-haggle places. Since it was my first time ordering a vehicle, I don???t know if it???s customary to offer a loaner in the meantime. They eventually offered but only after I whined a bit. (Again, I???m new to the negotiating thing so maybe that???s on me). Day of pickup, I was in and out of there in a flash.
Steve Cantrell at Shortline GMC in Aurora was fantastic! We moved to CO from TX in September. We wanted to trade our GMC Sierra for something with AWD and smaller. He was very knowledgeable about the Terrain we were considering. It did take several weeks before we were able to return for a test drive and make the purchase. Steve was very patient with us. He made the entire process painless.
It was the right car, and it was the right time to purchase. I really do love my Buick Encore, and was so glad to time it with some great incentives. I also am very happy with the peace of mind that the extended warranty gives me.
Steve, Nick and Lisa were great to work with even with the merger/buyout they navigated it well and I felt very at ease with each step of the process. My send purchase with the Suss family but met the new owner of Shortline very nice as was the new folks in finance. Great overall time. Thanks to all that made a difference to me.
I drove right in, the Service Associate that greeted me was very polite and explained exactly what was going to be done, as I waited for my vehicle he came to check on me and asked if I had any other questions or concerns, it was a great experience and I will certainly be returning to Transwest GMC for all my service needs
i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.
Zach Brick went above and beyond to make sure we were satisfied and happy with the purchase of a 2018 Buick Encore. The total experience was super efficient. Best car buying experience we have ever had!
Purchased a 2018 GMC Sierra truck in September and the dealership was very professional. Had such a great buying experience that in November returned to purchase another 2018 GMC Canyon. Next purchase will definitely be at McCaddon.
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
I could not have been happier with how my recent purchase went with McCaddon GMC. I have bought a lot of vehicles over they years and have to say this was probably the best experience I have had. Professional, easy, informatitive, never pushy, great pricing, no smoke and mirrors. From Sales to financial this was a first claass experience.
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