I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
by NikkiM from Gurnee, Illinois
December 27, 2018
This car has met my needs FOR SURE. Great on gas and drives with ease! I love it! Easy to operate and I enjoy the design, It comfortably fits my children and it is very spacious.
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
by Chas from Van Buren AR
November 25, 2018
I love it this vehicle is very spacious, great gas mileage and features. The stereo is pretty loud. The seats aren't automatic but to me I prefer that since that's one more electrical thing I'd have replace eventually.
Mark Berry was very pleasant to work with and explained everything to me. I would highly recommend him and his team! This is my third purchase with Mark.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
This by far has been the best experience I???ve had with purchasing a vehicle. I highly recommend Troy for your car buying needs. Thanks Troy and Robert! You guys were amazing and professional.
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
Great service - will return for service as required.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Very efficient and fast. Great price. I don't know why I have to put 50 characters on here I just wanted to leave a basic review
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
My salesman, Aaron Shaps, was outstanding. He answered every question and made sure that we understood his answers. If it weren't for him, I feel confident to say that I would not have purchased my car from Christensen Chevrolet.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
A very comfortable, quiet ride.
by GregO27 from Sussex,WI
December 26, 2018
Very nice truck. Comfortable, quiet, and very good gas mileage for a V8 engine. Have not had any service problems since owning, which is 34000 miles.
No one will best their price. Great people. Ray, Vince, and Danny were very helpful. I love this dealership. This is my 6 th Honda from them .
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
I LOVE MY NEW CAR!
by FrancesBish from Ten Mile, TN
January 3, 2019
Thanks to Doug Clark, I found the perfect vehicle for me. I absolutely love my new Suburban, all the features and even the color. I had a great over all experience.
I visited Wickstrom Chevrolet and was helped by Sean. I really appreciated his patience and knowledge. Sean showed me 2 models, and we test drove both. Sean is an honest salesman. I have worked in the automotive industry for 14 years, and every word he spoke to me was truth. He was not overbearing or too assertive, as I have experienced with other salespeople during my adventures in car shopping. Sean asked me how I felt about the 2 different models I drove, and it helped me figure out which Chevy really sang to my heart. Though I did not strike a deal at Wickstrom, I thank Sean for helping me realize the Impala is the best car for me. I would definitely come back to Wickstrom next time I want to buy a car to give things another go.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
My family and I have bought several vehicles from Dick Wickstrom Chevrolet and could not be happier with the customer service of this team. Mark Conover has gone above and beyond to ensure I was happy with my purchase. Jared Wickstrom was friendly and willing to help however he could to ensure I was satisfied. They are always so knowledgeable. They never rush you or push you to purchase something you aren???t 110% satisfied with it. They also are so personable and friendly. Walking into this dealership, you are welcomed by warm greetings from all of the staff working there. Bill was so patient and answered all of my questions while finalizing my purchase. Thank you Mark, Bill, Jared, and the entire Wickstrom team!!
Everything I was looking for!
by Tonia M from Tacoma
December 4, 2018
She is Beautiful. Everything I was looking for and more. It is used but came with a New 6 year/100,000 warranty because it was a CPO! What a deal.
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
JUNK IN SHOULD HAVE BOUGTH IMPORT
by zoey from albany,n.y.
November 21, 2018
A/C COMES ON WHEN HEAT IS ON? ABS PROBLEMS DEALER DOESNT KNOW WHATS WRONG? ALLWHEEL SHUTS OFF.? 2014 JUNK I'LL NEVER BUY ANOTHER AMERICAN CAR AGAIN
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
Most comfortable and reliable vehicle for travel
by 1brdbrn! from Peoria, IL
August 18, 2018
This truck is so comfortable to travel in with the electronic suspension, air conditioned front seats, heated quad captains seats with lots of legroom, and plenty of room in the back for gear or 2 more passengers
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