Used hatchbacks for sale near Deep River, CT

Eric in sales is a wonderful salesman. Very honest. Lorraine, manager is great. Returned phone call within 10 minutes with an answer I needed. I never have a problem when bringing in for service.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Matt & Juan did excellent job with my lease process. They went above & beyond!! Excellent experience!!

I bought my golf new at the end of 2016 and would have kept it much longer if it had not been totaled in an accident. The few little issues I had were covered under the initial warranty (coolant leak, trunk leak). Nothing else other than normal maintenance things like brakes and tires up to 81,000 - that's as far as I can speak to. I took good care of it, did the VW service things for the most part and I have no doubt it would have lasted to 200K or beyond. It looked cool and was fun to drive. I had the S manual. I enjoy driving and had a tiny regret about not getting the Wolfsburg edition (faster engine, slightly better options like heated seats and sun/moon roof).

Ease of making a service appointment, with an estimate of time required so I can decide if I want to wait or get a loaner. Pleasant, courteous, and knowledgeable service agent.

Everyone I deal is professional and friendly; in particular Catherine and Shana go out of their way to make my experience pleasant.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

we purchased a used vehicle from john hoskins and was very satisfied with his service. He even came in on his day off to be there on the day we wanted to pick the car up. we felt trust in him and he made everything easy as we came from RI.

i think car max got it right when they make you an offer they are serious.it is good for 7 days and the process is rather seamless

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

This dealer has alot of cars to choose from. They have financing available. No appoinment needed.

I purchased a brand-new Toyota Prius Prime XLE plug-in just a month ago on February 2022. The very first thing that I noticed was that the car feel swell-built, i.e., top quality. I wanted a plug-in car so that I can charge the hybrid battery using the solar panels on my home’s roof. A full charge for my Prius Prime using 120v takes about 5 hours from no charge to a full charge. The full charge allows the Prius Prime to run completely on electricity for 25 miles; after that, the hybrid components of gas and electric take over. EPA rates the Toyota Prius Prime plug-in at 133 miles per gallon. I only drive about 6,000 miles a year. After one month the car is getting 200 mpg. I always drive in ECO mode. The interior looks good and feels like it is top quality. The suspension feels solid. I like that the front panel displays mpg automatically, which encourages me to drive conscientiously. Additionally the front panel displays a numerical rating ( of the quality of my driving with respect to ecological value and I like that. The sound/music system is an important component of a car for me. The Toyota Prius Prime sound system is pretty good – I would rate it as a B+/A-. I like that the car comes with free two years of maintenance! The MSRP was reasonable. Mine was $31,284 (February 2022). I had to pay $2500 above MSRP. I would have preferred to pay MSRP. Some Toyota dealers are charging $4,000 to $8,000 above MSRP and that is price gouging that I do not respect. One dealer charges no markup, but they did not have a new XLE car available for several months. I plug in my car every other night to preserve hybrid battery life. An expert recommended this practice. It is OK to charge the hybrid battery every night but, I was told, that will shorten the life-expectancy of the hybrid battery. Before I purchased the Toyota Prius Prime, I called the owner of a local repair shop that works only on hybrid cars (there are many hybrid car manufacturers). I wanted his independent, unbiased opinion of which hybrid car, plug-in or otherwise, was the best and most reliable. He strongly recommended that the Toyota Prius was the best, either the regular hybrid (Prius) or the plug-in (Prius Prime). My opinions are based on driving the Toyota Prius Prime plug-in for only a month. What is important is how well the car will hold up, that is, will it be reliable with minimal repairs and how long the hybrid battery will last. Toyota’s warranty for the hybrid battery is 10 years or 150,000 miles, whichever comes first. Note: The Toyota Prius Prime has three models: LE, XLE, and Limited. I chose the mid-priced XLE. Bad: The only built-in music streaming is Sirius, which is free for 3 months then $10 a month. Sirius is good but I prefer but Spotify for music streaming. Unfortunately, I have to have my smart phone attached to use non-Sirius music streaming services. The car has a pad on which we can place the smartphone, but my phone has a case which prevents that from working (phone case is too large). So I have to use a cord to connect my smartphone and that is irritating. One day I may forget to remove the smartphone and someone might break my car’s window and steal it. I wish that Toyota would make adjustments so Spotify and other music streaming devices can play without a smartphone. Also, I wish Toyota would adjust the pad so that a smartphone and case can activate without having to plug in with a wire connector. I traded-in a Camry through Toyota Financial, but they claim they have no record of my pay-off. There is no reasonable excuse for a one-month delay in clearing the Camry payoff. So my recommendation to folks considering buy a new or used Toyota, try to get financing via some financial institution other than Toyota Financial.

Purchased a brand new 23 rogue from here. Everyone was super nice and the process was super smooth and easy. Will definitely purchase my next vehicle here again

Excellent dealership… I enjoyed my expierence. Very kind, knowledgeable and informative… would purchase here again.

I just retired and got my XLE 7 months ago. I was lucky to get it. Someone else decided to pass on it. I have some upgrades like the 12 inch screen and glass top. I would have never purchased a Pruis before this new model. So far, I absolutely love it. I don’t drive it like a sports car, so I am getting 53.5 to 54,5 mpg. It is amazing to spend $12 dollars on gas every two weeks instead of $30 to $40 every week like I use to. I really love the design. I have cutting edge silver. It isn’t quite as luxurious as other cars I have had but that wasn’t why I purchased it. I think it can last me the rest of my life.

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

I, and my wife bought a 2018 Chevy Cruze LS Sedan in February 2018 brand new right off the back of the delivery truck. We simply take very good care of "PIP" as we call him, and he has and does take very good care of us. The key is keep up with all of the maintance before it is needed! Great car overall, only 41, 767 Miles!

We had a pleasant experience. People were friendly but not “salesy”. Our salesman was knowledgeable about the car but always informing us not trying to convince us.

Antonio was a great help to get this deal done, he was diligent and pretty human!!! Can’t compliment!

Great car no problem with the car very reliable great gas mileage. Love the way it handles, not the quietest car but it’s not annoyingly loud. Connects to your phone pretty well only had one problem with it connecting to my phone but it’s never happened again.

Thanks Dylan for my Kia Optima on today. Thanks for making the car buying process simple and smart. Thanks again to all the wonderful employees at Smart Buy

Bought brand new in October, 2012 and have 110,500 miles on it. Other than tire rotations and oil and filter changes, practically a maintenance-free car. Only maintenance has been replacing the starter battery (less than $300) after nine years and I have replaced either the front or rear shocks, can’t remember which. Brakes have never been touched and are still 50% and 60% good. Yeah, I get the new car itch occasionally but I remind myself that I likely wouldn’t be as fortunate with the next vehicle. Since I purchased it, I have averaged 43.3 mpg. Phenomenal given that I live in Los Angeles. Since I retired five years ago, each July I drive from CA to MI, and have driven as many as 1,200 miles a day (17 1/2 hours in the road) and found the seats to be very comfortable.

Its been more reliable than anything I’ve owned so far . Not very comfortable at times ! the steering wheels a little cold in the winter but its not the luxury model . The manual transmisions smooth shifting is perfect 5 speed to get you down the road!

The experience at Hoffman Audi was the best experience I have had at any car dealership’s service center. Everyone was very professional, with no attempts to upsell or have extra services performed that were not needed. Diagnosing of the issue was quick and the results present in a straightforward manor with the recommended fix. I will be using Hoffman Audi again.

Excellent service very kind and helpful staff thank you very much . Everything went well and great service I highly recommend this dealership . Thanks again .

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

This car saved me today from a car accident. I fell asleep behind the wheel and the alarm system woke me up when I got too close to the car in front of me. I had just enough time to break. This system can save a life. I am so thankful for who designed this car. Fabulous work. Very reliable, elegant, fun to drive.

Bought a 2015 Dodge Challenger with 5800 miles - great price compared with what the same car is going for today with 40K / 50K more miles. Process was easy. All my friends love the cards and strangers give me compliments. My only complaint was these cars go through an inspection where all problems are fixed. I bought the car in February and by the Summer when I finally turned on the A/C, it did not work. When I went to the repaair shop I was told it would cost me 41000.00 dollars as the hose was broken dehind the instrument panel. In my opinion this should have been caught by CARMAX and fixed before I picked up the car. Otherwise very happy - no problems other than that to date. CARMAX - please fix my A/C??????

This car is overall great to own. I have an XSE trim, and though I would've liked to have XSE Premium's features, those are minor gripes at worst. Daily commutes are a breeze. I have a bit of a light foot while driving but it's easy to merge into traffic even in EV mode (161hp compared to 220hp in hybrid mode). Steering feels grounded and relative to how much effort should be put into turning. The braking is also good; it feels linear without any jolts or sponginess. The engine can get noisy if the battery's low (less than 25%) but it's seldom been an issue for me. Changing the drive mode to Sport makes regenerative braking slightly stronger and steering slightly heavier. I average about 4.8mi/kWh (161.7MPGe) and 56MPG. Road trips are also great in this vehicle. The EPA estimate for this vehicle's trim is 39 electric miles and 50MPG. I get about 40 miles with cruise control on, and MPG in the mid-high 50s or low 60s with good weather. Ride quality is smooth and there's no shaking when going over small bumps. The seats are comfortable up front even over long periods of time. It's a bit low getting in (especially in the back). Rear seats are a little snug; I'm 5'10½" and can fit well enough with a tiny bit of room to stretch my legs. I can fit my hand between my head and the ceiling, so anyone who's taller or has larger hair should stick to the front. Visibility is good overall. I had to adjust the steering wheel column down some to clearly see the dashboard information but it isn't uncomfortable to me. Outward visibility great out of the front and sides, but the rear window is pretty small. I would've opted for XSE Premium's digital rearview mirror if I frequently hauled larger things around. Cargo space and storage is pretty decent for the class. I can fit two midsize suitcases in the back with the tonneau cover on. The front and rear cupholders can hold 20oz travel mugs and the bottle holders in the doors can hold a 22fl oz can. The center console can hold a good amount of small objects and the tray in the middle can be removed for more space. All in all, I'd recommend the Prius to anyone looking for a small vehicle. The regular one is better on gas and has a bit more cargo space, but if you're able to regularly plug in, i'd say go for the PHEV variant.

I am Very happy with the work they did and highly recommend them. Very professional.