Used hatchbacks for sale near Elgin, IL

Happy that I purchased at this dealership rather than others in town. Turned out to be better deal and better car!

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

I'd been trying to place an order with my authorized MB dealer for over a year but not for this car; rather, it was for an E53 Cabriolet in the same colors and premium interior. Due to the chip shortage and the transition to electric cars there simply were few allocations available for the E53 Cabriolet so when my dealer received a special order model - Rubellite Red Special Edition - they offered it to me and one look and I was smitten. It's a far cry from a convertible but more than makes up for it by virtues of its own. I've owned the predecessor to the AMG GT 4-door (the CLS63S) but was surprised at the nimble and surefooted handling of this big and heavy car! While this new model is a hybrid with less HP than my old CLS63S, it is plenty powerful and fast enough for the kind of driving I do around town. The car I traded in was a 2018 C63S Cabriolet and even though that car was smaller, lighter and more powerful, I find the GT53 to handle better and accelerate almost as well so whatever difference there is in the weight/power ratio is negligible. The GT53 is more refined than the C63S so the exhaust is more muted and I'd prefer a little more of that sound making it into the cockpit but on the other hand, the GT53 makes for a smoother and quieter ride than the C63S which more than makes up for not getting all the pops and bangs from the exhaust during spirited driving and downshifting. My only gripe is that despite the plush look of the diamond-quilted seats, they are quite firm and I wish there were more cushion in the seat bottom. There is a lot to learn about the infotainment system but using "Hey Mercedes" certainly is helpful. I've only had the car a short while so I can't comment further just yet but so far, the honeymoon phase is in full swing.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

I recently purchased a new Honda Civic, and it has been an amazing experience so far. The car drives very smoothly, handles well on both highways and city roads, and gives excellent gas mileage. The interior is comfortable and modern, with plenty of space and great visibility. I especially love the reliability that Honda is known for and the advanced safety features that make me feel confident while driving. It’s the perfect balance of style, comfort, and performance I highly recommend it to anyone looking for a dependable and efficient car.

Made the trip from Aurora for my 2018 Audi Q5. Eddie Baker really knows his stuff, and Adam went above and beyond walking me through the tech features. Smoothest buying experience I’ve had.

I got the raven performance model s and have not regretted it. I commute to LA from San Diego at least 3 times a week and the auto pilot has really made my life significantly easier. The fact that it drives itself on the freeways takes the edge off of traffic. Also the new suspension is incredible, also helps that I can make it there and back going 80 easily with plenty of battery remaining. The interior is simple and I truly enjoy the vegan leather. The performance of this car is unparalleled and the quickest car I had ever been in. It is hard for me to imagine driving any other car!

The service tech checked my passenger front tire & forgot to put the TRD valve cap back on. Didn?t until I got home I like for the dealership to make it.

Beautiful styled Car inside and out! Great 4 cylinder gas milage with the performance of a true sports car! This makes it an Amazing value car to me!

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

I own a 2022 Model S Plaid and all I can say is it is the best car I have ever owned in my life. This includes everything from Luxury sedans to my once beloved 911 Cab. It is fast, attractive and seats 5 :-)

Nate was knowledgeable & personable. Service to vehicle was professionally done. Dealership is clean and comfortable & professional.

GTI's do almost everything well. Economy, performance, flexibility, holds value, road car, back roads car, safety, comfort, feature-laden and now almost $10K less than the price of the average new vehicle. Two minor flaws IMO. All GTI's should have Golf R climate controls. Standard controls too confusing and fussy. Rather set it and forgot it. DSG is "still funky after all these years." Don't get me wrong, the lightning quick shifts and in-traffic ease are compelling, but DSGs can be clunky and feel strange at low speed and can't yet read all of your intentions correctly, thus some odd decisions/shifts on occasion. Not a fault, just a thing. Otherwise brilliant. GTI is among the contenders for "best" mass-produced combustion engine car of all time. Yes, that good. If shopping the used market, I would strongly suggest one try to get a Performance Package car. Much better brakes that won't need brake service as often and stop better. Also, the electronically controlled differential aids both traction and handling.

My experience was so pleasant Love my New BMW 2015 3series and all the help & excellent svc from Sam will recommend to all friends&fam!!!

Excellent car! I have own several sports cars in my life. This is the best ever vehicle that I have ever own. The technology and the performance it is the best in its class. After using its ludicrous speed. I was immidiatly sold.

We bought a used Hyundai couple of weeks ago. I think we got a good deal. The dealership was a good experience, specially compared to the other places we had been to. The sales person Christian Gonzales was extremely friendly, helpful and cooperative. His manager Renato Garcia was also a nice person to work with.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

⭐⭐⭐☆☆ (3/5 Stars) I had a great initial experience with Highline Autos. The transaction was fast, smooth, and professionally handled. The team—especially Zuhair, the owner, and the young Ghalib—was responsive and knowledgeable, making the buying process straightforward and low-stress. Their professionalism and business reliability stood out during the deal. However, about a week later, I was disappointed to discover that the tires on the car I purchased were leaking. Upon inspection, it turned out that plugs had been used as a temporary fix rather than properly addressing the issue. This was unexpected and concerning, as I had hoped for greater transparency regarding the vehicle's condition. While I appreciated the efficiency and service during the sale, I hope the team takes this feedback seriously and ensures that future vehicles are fully inspected and represented. I’d encourage potential buyers to have a thorough inspection before finalizing a purchase.

My second Tesla, first was a 2020 model Y. Loved the S since day one. No issues on anything except resale value. Tesla has lower the price $20,000 in last two years. But the car is almost perfect! The latest version of FSD is almost perfect as well, much better than version 11 which apparently is what a previous reviewer has. Does require a little getting use to steering yoke because blinker stalk is missing.

Great experience overall , we purchased out of state . The car came as described ( via facetime )

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

I had a fantastic experience at this dealership! From the moment I contacted the dealership while I was in Tennessee, I flew in, and the staff was incredibly friendly, welcoming, and professional. Uri (The rep) took the time to answer all my questions, made sure I felt comfortable, and went above and beyond to help me find the right car. The entire process was smooth, transparent, and stress-free. It’s refreshing to deal with a team that truly values customer satisfaction. Highly recommend this dealership to anyone looking for great service and an amazing team!

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

Thoroughly reliable diesel automobile. Steady fwy driving will get you 45 mpg. Nice not to have to change spark plugs. Likely not a great choice in subzero weather.

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

Bought this car brand new and I really like for an economically standpoint. It's just as spacious as the Camry. Totally Love this car. Highly recommended.

Great selection of cars. I bought my Tesla at Affinity and couldn't be happier. After going to a few different places Affinity had the cleanest and by far the best service. I will be back again when the time comes.

2021 a5 PREM Plus; B&O 7th audi I've owned & they just keep getting better. Not a fan of the tap every time screen I want to do something feature which is fairly new. This one could be a keeper! The stereo is very high quality & handling rocks, quick & nimble. Sport suspension is a personal choice, always order it. Stiffer but smooth. Car is quite. Sport seats heated, heated mirrors, heated steering wheel. Need I say more?

I am so happy with my new 2022 Tesla Model S Plaid that I bought from Highline. Justin took care of me the whole time and even Vince helped me out with a few other things. Thank you Highline!

the 20222 tesla model s is pretty much a nice car but the thing is thta the interior is very samlll and some peoaple may not fit completely. the model s has a very nice dieghn in sense of the eterior or the lights. the lights look nice as welll and they are oerfect in sahpe. it is very quick and it might get you to places more faster more than you think. but the rice is way more xpensive and it does not have goood relibality. but it si great car and at least it is not as bad as the other normal hactbacks in thus world. but I would sya the hyudniay hatcback was way better. but the model s is a fine vhecle but I would like the rpice to be more down and I also want the interior to be more wider. it looks to smalll and does not fit anyone except for mabey 30 year olds. but it is a fine car but it needs imrpovemnts on the intetior and the amount of space in it.