Used hatchbacks for sale near Hoffman Estates, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

A few weeks ago I purchased a used car at McGrath Acura in Libertyville and wanted to share my experience. When I arrived I was greeted by Ethan Sevilla. Ethan was enthusiastic and knowledgeable, and understood just what I was looking for. From beginning to end Ethan explained every detail and answered all my questions. In just a short time I was banging the GONG in the showroom! The entire staff was pleasant and professional. I felt comfortable and was treated fairly. Thanks again to Ethan and the McGrath family.

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

I recently bought a 2014 Hyundai Sante Fe Sport that I found on Cars from Muller's and I am beyond satisfied. My sales agent Mike Stillwater was extremely personable and made the process very smooth and Jeff Glickman Finance Manager gave me the best finance and warranty options I could have gotten. They were even better than the pre-approval that I walked in with. All in all A++

I'm not sure what to think of acura. I had the acura 22 ILX until I saw the Integra aspec. I have only had it for 8 months and the air conditioner unit got a leak. I'm not sure if it's a recall or a fluke. I hope it is the only thing that goes wrong. I Love My Car. ❤️

Bill was outstanding. Never felt pressured and was very patient. Would highly recommend him for your auto buying needs. Bill takes away all the negative things associated with the car buying process.

Excellent customer service from Kristian. Had questions about a few functions on the car and they were demonstrated to me and answered perfectly. The video provided by the auto tech was very helpful.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

Luis Torres was an excellent and personable salesperson! He helped me with my first preowned vehicle!! Go shop with him!

Me fascina su diseño exterior y si le pones un wing spoiler y rines deportivos es otro nivel! Su motor 1.8 con modo sport para mas velocidad te enloquece! Muy economico en gas, es un auto sedan para uso diario, minimo mantenimiento, solo me preocupo por el cambio de aceite y las llantas. 100!

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

Bought this car brand new and I really like for an economically standpoint. It's just as spacious as the Camry. Totally Love this car. Highly recommended.

Working with Stu was excellent. I really had a great experience it was quick, very thorough and just enjoyable

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

We had a 2018 Impreza and 2017 Legacy which we traded on for a 2025 Impreza sport. It's a great car for the money has many updated features

Professional and courteous service from beginning to end. Thanks Grand Subaru! I will return and recommend.

This car is fully loaded and had low mileage very comfortable ride beautiful interior everything you need in a daily driver it’s not a speedster but it will get you to where you going comfortably and in style I highly recommend this car.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Risto was fantastic during the entire car buying experience. I highly recommend buying a vehicle from him. The entire Willowbrook Kia staff was easy to work with and made the process simple.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

Mario Nowik was very informative and on point while helping us navigate our purchase of a certified, pre-owned Subaru Outback. This vehicle was in pristine shape and felt like new. It was nice getting to know him and this dealership.

My first Subaru. This is the RS model in Desert Oasis Blue. It’s a dream to drive. Fully equipped and the pick up speed is amazing. I feel incredibly safe in this car. It’s so comfortable and the air conditioning keeps me comfortable inside.