Honestly didn't think I would drive off with a new car. My sales guy "Allen" was great and made my experience fun. His manager worked out a great deal for me to get approved. I also made a trade in, they really went out thier way to satisfy a customer. I'm happy and blessed with my 2017 KIA OPTIMA HYBRID ¿ Thanks
All personnel were extremely courteous and helpful ??? from security, reception, sales and finance. This dealership was very attractive, organized and clean making it a very comfortable experience. My salesperson, Tom Mack stepped in for another salesrep at the last minute. Tom was very friendly, professional and informative. In short order, He was able to successfully lease me the car and color I for which I had my mind set. My finance experience went very smoothly. Mr. Tiryaki too was very professional - clearly explaining all aspects of what I was signing. Initially anxious about leasing a new car, I must say my fears were quickly allayed and found the experience to be quite pleasant. I absolutely love my new Accord LX!!
Great experience! It was a quick and simple process, no games. They took care of my lease trade in as well. Tom Mac provided excellent service and answered all my questions, but most importantly he was not rude or pushy. Thanks Tom!
We always come to Norm Reeves Honda for our family???s car and my friends too...they have the best and reliable choices of cars for our needs...Mr. Jojo Bayas is always ready and very accomodating to our needs, Mr. Jojo Bayas is always ready to answer all our questions and satisfies all our needs to purchase a new or used car.
I went to Honda Cerritos after being referred by a family member. I had never owned a Honda so I didn't know where to start. A month prior, that family member had such a great experience with Jojo Bayas, that they told me to go and look for him specifically. I called in to make an appointment, and from there. everything was just such a smooth transition. Jojo made the entire process quick and painless, and his patience was awesome. Jojo showed me various models and explained specs of each and what would work best for my needs. After thinking I had found my choice, I changed my mind again and decided on a different model - and despite that, the process was seamless from start to finish. All I had to do was show up and sign. Everyone at the dealership was very accommodating, and handled all matters professionally. Follow through was on point as well. I will definitely do more business with Honda Cerritos because of Jojo's professionalism and customer focused service.
I wasnt necessarly looking to trade in my car. But Allen Nouri showed a deal I couldn???t pass on. I couldn???t be happier with his service, he was really honest with a friendly personality and I would highly recomend dealing with him if you are looking for an awesome deal. Thank you:)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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