Natasha was excellent in understanding our goals for purchasing our new Honda Pilot including our list of "wants" and "pricing". She is an excellent sales person and Hopkins Honda is very fortunate in having her to represent their establishment. Not only did she follow-up on key issues regarding the selection of extra's but also on the final pricing. Her knowledge of how the vehicle preforms (new safety features and electronic devices, smart phone hookup, etc.) was definitely evident after she spent a good hour with us before we left the dealership with our new vehicle. Excellent job Natasha!
I want to thank Natasha for all the help she gave me. I couldn't decided what vehicle I wanted and Natasha was very helpful during the several visits I made to Rudy Luther Honda answering all of my questions. She is very knowledgeable in all of the details. I would recommend her to anyone looking to purchase a new car
the service reps are always polite and professional. They have serviced both CR-Vs pretty much exclusively for 10 years. I have never once had any issues with the repairs--done right once. Turn around always same day and usually in 1-2 hours (except routine oil change which is faster)The customer lounge is spacious and they even have private areas to work while you wait. They have shuttle service to drop off and pickup when done--the whole thing top to bottom is great
I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!!
Andrew Weist was very knowledgeable, professional, courteous, and personable. One of my biggest pet peeves are pushy salesman. Andrew was anything but that. He was helpful and patient. He seemed like he really wanted to help us figure our what we were looking for. Jeremy Young assisted us with the financing and was the perfect compliment to the level of service that Andrew started us off with. What a team! Jamie Kohn helped over the phone with some e-pricing and differences between models before we visited the dealership. She was very educational and friendly. I will recommend them and Inver Grove Honda to anyone considering a Honda purchase. Thanks for a job well done. Paul and Kate
We desperately needed to replace our thirteen year old minivan. Collette was extremely helpful, kept to our budget, and provided us with honest answers. The used vehicle options and certified pre-owned options were plentiful. We will be recommending Inver Grove Honda to anyone we know who is in the market for a new vehicle.
I was pleased with the customer service experience. All of the employees were helpful. They answered all of my questions. They make sure that you will be comfortable with your decision. I highly recommend this dealer
One of the best experiences we???ve had at a dealership!
by HeatherBrew from DealerRater.com
October 19, 2018
My husband and I went to a couple dealerships before going to Inver Grove Honda but didn???t receive the same hospitality we did here. My husband needed to trade his Jeep that we had purchased only 7 months ago for a truck. Since the Jeep was brand new we were upside down with the negative equity. Our salesman Moe did a great job helping us get a great deal on their slightly used Ford truck they had on the lot. Moe was extremely professional and made us feel at ease. He even bought us food from next door while we waited! Will definitely go back and recommend to everyone we know!
From my initial internet connection with Kari, to working with salesperson Julye -- I have nothing but positive things to say about my dealings with Inver Grove Honda. I will definitely not hesitate to refer friends/family/coworkers to I.G.H. for their next vehicle purchase. I can't wait to drive my new CRV home. Thanks again for the excellent customer service.
My experince was great. Emily had all my paper work ready i was out within a hour with my new car. Ashley was so helpful with showing me all the new gadgets in the car. I would recommend both of these ladies to family and friends.
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
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