Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
Best Car I Have Owned
by Ben from South Bend, Indiana
January 13, 2019
I bought a 2018 Honda Accord Sport 2.0T Manual in July. It has been fabulous. I was attracted to the Accord because of the availability of the manual transmission and upgraded engine combination, unique among sedans today. I came from a premium brand, so the Sport trim didn't have all the features I would prefer (if only the Touring came with the manual!), but since owning it, I am very pleased. The active safety features work very well, and the infotainment is easy to use. Fuel economy is excellent, as is the performance. Great value for money, too! I would recommend this car to anyone.
I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .
by JG from Richmond, Va.
January 13, 2019
I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent car purchase
by JackS from Vero Beach, Florida
January 13, 2019
This car was everything I wanted plus more! Ride is so smooth and still has that new car smell which is awesome. Great ride, great purchase.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Tigah from Hollywood, FL
January 11, 2019
This my tenth Honda that I’ve owned. I’ve got three problems with this sport trim. From bad to worse it goes as follows;
•1-there’s this grinding rotating annoying front wheel noise.
•2-there’s this awful wind/road noise that’s seeping in from the window and/or door area.
•3-front seats are extremely uncomfortable.
I only have 11k on this vehicle.
Cuando entregas tu corazón y toda las fuersas que nos enseñan los que nos traen a este mundo cosechas lo mejor de ti muchas gracias por tan excelente servicio que dios te bendiga y hojala ayudes a muchas familias y a muchos con sus sueños de tener un coche en sus hogares gracias Silvia Garcia por todo
Power and efficiency
by KLaker from Angola, IN
January 13, 2019
The vehicle had good power for a smaller engine and provided surprising efficiency. The ride was acceptable even on long journeys. Shifting through the gears was smooth.
We just bought a '19 Honda HRV from El Cerrito Honda and had an excellent experience. We really enjoyed working with the salesperson, Sylvia Garcia, because she was knowledgeable, courteous, relaxed, had excellent communication skills, was straightforward, thorough, and sensitive to our needs and preferences. We recommend her without hesitation.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
I live far from this dealership but my going there was worth it eventually. I will suggest it to anyone who wants a new car or trade in.
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Vary reliable and great community.
by Devin from Knoxville
November 28, 2018
This car is awesome. It's very reliable and tough. If you thought a ford was tough then you haven't owned a Honda. This car is coming up on 300k and haven't had a single darn issue. It's absolutely amazing.
Gracias a la ayuda de Silvia Garcia, pudimos obtener el carro que buscabamos. Con su ayuda nos facilito incluso devolver el coche que tenia en lease sin pagar ni un solo dollar. Eso fue genial. Es muy profesional y atenta con sus clientes. Muchas gracias por hacernos mas facil ontener otro coche.
Most Reliable Car I’ve Owned
by Swnewby from Raleigh, NC
January 3, 2019
I love this car. I own the base model (LX) So it doesn’t have some of the fancy features, but it’s all I need and more. It’s very smooth and has great pick up for a four-cylinder. The sport mode comes in handy when fighting traffic. Cosmetically, I wish the LX version had the LED strip lights, larger rims, and tinted windows. But All these can easily be added for under $1000. The reason I gave four stars under comfort is because I am 6’4” and wish I had just about 2 more inches of legroom. But that’s hardly the car’s fault. im quite used to it.
My experience with Walnut Creek Honda was a good one. Everyone was very helpful, especially John D, Basilio C and Allen M.
They were all very knowledgeable it made buying a car less painful . Would definitely recommend.
Best long - term vehicle
by Fiji_Luigi from Georgia
January 2, 2019
This is the kind of car you can drive to any occasion, great comfort, gas mileage, etc... definitely one of my all around top rated vehicles.
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Great vehicle! I get many compliments
by Trishalovestoshop from Buffalo, New York
December 27, 2018
This car meets all my needs.
My only complaint is how low the trunk is.
It's difficult to get larger items in.
The length is great but not the height.
Another great experience with Walnut Creek Honda service department. I was having electrical problems with my accord and Paul helped me every step of the way. He called me with updates and helped me get the best price. They are trustworthy and reliable. Thank you so much!!
Never disappointed by my Honda
by KimLongIsland from Hauppauge, NY
January 5, 2019
Very roomy in the back. Great handing and mpg. Very reliable. It’s my 6th Honda and I have the Oddessey and Pilot too. I have to say the sedan’s armrest are lacking compared to the other two models.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
Will drive it forever
by PuccaBean from Philadelphia PA
January 12, 2019
The Honda Accord has won so many awards over the years for a reason. Just as you would expect from any midsize Japanese sedan, the value is hard to beat. The exterior styling is modern without being overachieving. Personally I think all the chrome accents give Accord an upscale touch. The interior is very well laid out with all the controls in intuitive places (I own the LX model which doesn't have the touchscreen audio controls). The materials are a good mix, neither feeling too cheap but definitely won't be confused for a luxury sedan. Gas mileage is great. I live in Philadelphia where there is either a stop sign or red light at every block, so my city gas mileage is nowhere near the EPA estimated (I'm lucky to get 17 mpg in center city Philly), but on the highway, especially on longer drives, it will achieve over 40 mpg in eco-mode (over a 600 mile range on a full tank). However, this isn't to say the Accord is without its shortcomings. The voice controls seem to be very difficult to operate and it never understands what I'm saying. The cabin is not well isolated from road and wind noise at highway speeds. Despite being one of the better CVT transmissions I've driven, the shifts can be a bit untimely and unpredictable, particularly on twisty and hilly roads. All in all, every time I ride or drive in another modern midsize sedan, I'm still convinced the Accord is better.
Took car in for oil change. Service done very timely while I waited. Done in about 45 minutes. Very pleased with experience.
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
My service advisor Brian Wong was very knowledgeable . He explains thoroughly what kind of service needs to be done on my car in a way without feeling i’m being ripped off.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
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