I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
Cuando entregas tu corazón y toda las fuersas que nos enseñan los que nos traen a este mundo cosechas lo mejor de ti muchas gracias por tan excelente servicio que dios te bendiga y hojala ayudes a muchas familias y a muchos con sus sueños de tener un coche en sus hogares gracias Silvia Garcia por todo
We just bought a '19 Honda HRV from El Cerrito Honda and had an excellent experience. We really enjoyed working with the salesperson, Sylvia Garcia, because she was knowledgeable, courteous, relaxed, had excellent communication skills, was straightforward, thorough, and sensitive to our needs and preferences. We recommend her without hesitation.
Gracias a la ayuda de Silvia Garcia, pudimos obtener el carro que buscabamos. Con su ayuda nos facilito incluso devolver el coche que tenia en lease sin pagar ni un solo dollar. Eso fue genial. Es muy profesional y atenta con sus clientes. Muchas gracias por hacernos mas facil ontener otro coche.
I had an absolutely amazing experience at Honda Marin! I was buying a new car and as a newcomer to the US (from Canada), I felt welcomed and supported throughout the whole buying process. I highly, highly recommend Oscar Perez if you’re considering buying- he’s extremely professional but warm and a fantastic person. I also can’t say enough great things about their finance department (Yvonne Player, Yakov Israelyan), and be sure to see Nicholas Johnston for service (he’s fantastic)! And, Honda makes great cars! I’m absolutely thrilled with my 2018 Civic!
Regarding Oscar Perez from Marin Honda, CA.
I had a GREAT car buying experience with Oscar Perez. I was shopping for a used car with my son. I went to 4 other Honda dealers and had mediocre to satisfactory assistance in our search and negotiations.
I am a director of sales in another industry, therefore I feel like understand a genuine above and beyond the call of duty attitude of advocacy. Oscar was AWESOME representing us in a multiple buyer situation for the same car. I would go out of my way to see Oscar again for a new or used car when in the market for a Honda!
Dean and Kevin
by John, 'Never kick a cast-iron cat', OBrien from Petaluma, CA
December 20, 2017
Leased a 2017 Honda Civic. I'm retired and living on Social Security and a small industrial pension. I wanted a low monthly payment. The lease let me have a low payment by putting more down out of my savings acct. After three years I'll buy out the residual and have another five years to finish paying. Marin Honda did better than all other brands and all other Honda dealerships.
She is not only a great individual but she is someone who cares about what’s right for you. So thank you for making me feel comfortable and excited about my new car!
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