December 3, 2018
I took my parents to Racine Honda to replace their 2010 vehicle, which had been totaled (rear ended). Jesse, our sales rep, worked with us to obtain a used CR-V and really listened. He wasn???t pushy, had a fantastic memory, and worked with us to get the vehicle that made sense for us, at a realistic price. The vehicle was 8 years old, but like new, with new brakes, tires, battery, wipers. I can???t overemphasize the fact that he listened. He knew not to push or even offer things we didn???t want. Would recommend using Jesse if you are looking for a positive experience. Everyone we experienced at the dealership was friendly. We were met before we even got in the front door and pointed in the right direction. If we waited more than a minute or two, we were asked if we had been helped. Overall a very good experience.