My experience was very good when choosing Route 23 Honda. Although my favorite service person, Poppy, is no longer there I still find it pleasant. The only problem I had is it seems they just don't have enough help at the "busy" times - morning and evening and Saturdays. Everyone there is polite and knowledgeable but you could tell they are stressed. I like the sales dept and also the service. I have no further complaints and would continue using them.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
by Mom Mobile from Harrisburg, PA
November 19, 2018
Great SUV for zipping around for a good price. Great gas mileage for the long road trips our family takes. We wanted a car with good trunk space for long trips too.
Everything was great. straightforward and it was a pleasant experience to deal with Al and Nick. Affordable and easy financing was available to me. Thanks again Cartopia
by dlemons from Powell, OH
December 7, 2018
We have owned this car for 22 months. Have loved it till we drove to FL to visit daughter. Had to extend our visit almost 2 weeks. The computer system went out ( just as we pulled into her drive) Actually the back up camera came on while driving on the interstate. We had had trouble with the warning lights on mirrors coming on for no reason earlier in the year, Long story short Went to the dealer in Pensacola 3 times before they said it was "fixed" Stopped in the Smoky Mtns . Got up the next morning to sightsee and the car wouldn't start. Got a jump, drove it home, parked in garage and wouldn't start,. Had it towed to Germain where we bought and the installed a new battery. Haven't had any problems since but do not feel comfortable keeping this car. Very disappointed as it was always rated very high for reliability
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We enjoyed working with Steve as he made the car leasing experience easy and transparent. His knowledge of the TLX is excellent and he was a pleasure to work with.
by Disappointed from Rochester, New York
December 16, 2018
I’m disappointed about many things. For the 2017’s Honda made some changes that I feel fell short. Example: The headlights were lowered, now it’s hard to read road signs, the lights are not bright enough. The gas lever is very hard to reach, you can’t see which one you’re pulling on, I accidentally pulled the hood latch and realized it once I was back on the expressway with my hood about to lift off as I regained speed. Honda redesigned the doors now they swing open way too far, hard to reach once you are seated. When I turn on the heat or the air the car vibrates, gives me the jitters. It’s not a very quiet vehicle, could be the cheap tiresthat Honda puts on the vehicles. Poor design externally near the windshield, very hard to remove snow from the windshield, you must push the snow upwards to clear it away from the wipers. Now after reading all these reviews about gas and oil mixing together I’m about ready to trade mine in for the Rav that I was going to buy
Service was excellent. Employees are very professional. The price for the service performed was very reasonable. I realize that this is a busy time of year. My appointment was out two days from the time I called. And the coffee and waiting area are ???A??? ok in my book.
I live in Charleston South Carolina and I have just bought a beautiful Volvo XC90 T8 Momentum from Prestige Volvo of Englewood and I want to thank Frank Monica and Tristian for the help, specially Frank for the prompt response of my emails and telephone calls and he guided me throughout the process made this whole purchase so easy and convenient. I am very happy with the service and my purchase
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
Nicest car we have ever owned.
by E H from Tucson, AZ
December 3, 2018
We love this vehicle. It has great style and performance. This is our first Honda. We love the comfortable interior. It is a great family car.
by Rona Pignatano_DiMarco from Staten Island, N.Y.
September 12, 2018
Leased a new Honda last month. Had the pleasure of working with Kevin Rosa at Open Road Honda in Edison. He was very knowlegable, and knew all the answers to my questions. He had excellent customer service skills, so good that I leased acar that same day. I would recommend my family and friends to him.
I just want to thank Deanna Rivera for all her attentions, for making the purchase process for me and my girlfriend as easy and understandable as possible, for being there from the beginning to the end of the whole process, answering all and each of our questions and concerns.
Travis Jordan is the salesman you want to work with here-he's smart, efficient, polite, and will treat you right as he gets you into a new vehicle. He will answer all your questions and do what's necessary to make your car-buying experience as seamless as possible.
My favorite car I have ever owned.
by mrichiej from Kansas City, MO
December 4, 2018
This car is not only stylish and just looks beautiful, but is a very comfortable ride. I am 6'3" and I have PLENTY of legroom, headroom and seat support. Long trips are nice as it is just easy to drive. Also on long trips, it has Adaptive Cruise Control and Lane Keep Assistance. I love this feature. Dual climate control and dual driver seat settings at the touch of a button are both awesome too. YOU will NOT be disappointed with this car purchase. Best descision I have ever made. Go test drive one for yourself.
My daughter needed to buy a new honda crv a week ago and the experience we had from the moment we got into the dealership, we got a warm welcome and Travis Jordan was the one who helped us. He was very nice, respectful, competent and explained exerytning we neede to know about the car and how the financing will work for this was the first time for my daughter to buy her car. He made sure that my daughter will fully get all the informations she needs in order for her to decide which car is best fit to her needs as well as the financing of the loan. Travis walked us through from the start until everything was finalized and abled to bring the new CRV home. Very thankful fir the good service we experienced.
by Banjo888 from Rochester,NY
November 21, 2018
If this is big enough,it is perfect.Excellant mileage with good handling .All of the features I wanted in a perfect size. Worlds biggest shopping cart !
I bought my first Honda and the experience was wonderful. I knew what I wanted and my salesman was efficient and great to deal with. He explained everything and was very accommodating.
Very Pleased with the Honda CR-V
by Gene Mealer from Ocala, FL
November 20, 2018
This is my second CR-V EX-L. It has the Honda Sensing safety package which is standard on all CR-V’s except the XL model. As an older driver, I appreciate the safety features. It also has a 1.5 liter engine with a turbo. The acceleration is excellent and has enough power for all occasions. Also, the gas mileage is excellent. I average over 30 mpg in around town driving and as high as 35 on the interstate. The car is comfortable and has a very nice leather interior.I I had to name a negative, I would say it is the powered passenger seat. It cannot raise and lower the seat. Since my wife is under 5 feet, she needs a seat cushion to see out properly.
Overall, this is an outstanding small SUV. Motor Trend agrees with me as it named the 2015 and 2018 Honda CR-V as their SUV of the year.
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