I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
Bought a car here a couple of weeks ago. The place was very busy, I knew what I wanted and Eric was kind enough to get me in and out in less than a half an hour. It would have been less than that but we got to talking. He's a great guy, everyone there is super nice. I would definitely recommend buying a car here.
Stopped by to look at Lexus there for sale, and even though i didn't end up buying it, i wanted to say how nice the Salesman was. I felt as a part of the family. Thank you for all you did, advise and care.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
I was looking at the Civics for the last 60 days and going between multiple Honda dealerships. Walked into 1 and left after 30 minutes (still amazed that sales people don't realize that a woman can actually buy a car without a male companion). I started with Maria Almanza in the Internet Sales Dept and got a great eprice on 2 different Civic models. Went in that evening and met with Bill Rieman. Sat in 2 cars and instantly knew which one I wanted. Test drove in the snow and ice that evening and put the deposit down. Came in the next day to finish the transaction.
Each personI worked with took their time to explain everything in detail and answered my questions. They were all very helpful, and the salesman worked with me to make sure I got exactly what I wanted & needed.
Kim Cotter our sales representative was very helpful, friendly and patient with us. She gave us 3 different test drives in a span of 3 months without any pressure to buy. I thank her in closing the deal.
We went to look at a used truck here. The sales person introduced himself almost immediately and began asking questions to help us find what we were looking for. Already had a truck in mind based off the website. We went for a test drive and he was very helpful with all of our questions. The manager and sales rep spoke with us after the test drive and were more than willing to work with us. I did not have that good gut feeling about the vehicle and they were definitely understanding. While we did not purchase the truck, it was a great experience regardless. I cannot rate them on service. The facility was nice but seemed a little crowded and not personal (deals made at open tables with many other people around).
The dealership is very impressive - clean, well-lit and modern, with a fantastic refreshment area. Mark Malak was our sales rep and he was fantastic. Honest, fair and a genuine pleasure with whom to work - I will be recommending him to anybody who needs a Lexus in the Western suburbs. We closed our deal in less than an hour. Unfortunately, we must have arrived at the busiest time of the day because we had to wait over two hours to meet with the finance person. Joe Castillo was pleasant, but I was more than a little disappointed that he tried to tag me with an interest rate that was more than 1.5% over market - and was not even going to point it out before having me sign the final contract. When I threatened to walk out and obtain my own private financing, the rate magically dropped 1.4%. Joe did do a good job of explaining the other "finance" options - e.g., extended warranty, prepaid maintenance, gap insurance, etc. and was not overly pushy.
I have been taking my Hondas (wife and I both have one) to Muller Honda of Gurnee since it was Rosen Honda back in the late 1990's. They always provide great service. Even when I would bring in my wifes old 1995 Civic with 250k miles, they always treated me well and I never felt looked down upon because " It's that guy again with the really old car". They were always very professional in evaluating my newer Honda or my wifes really old one and offering practical repairs. Meaning, I didn't experience a bunch of up-selling to fix problems with my 1995 civic that did have a few leaks and such but would not be worth dumping a ton of money into such an old car. My wife has a new 2018 Civic now and I am expecting the same great service I had in the past.
Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
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