Used Honda Pilot for sale near Fridley, MN

We recently worked with Jon Friedman at Richfield Bloomington, MN Honda on a new car purchase and trade in. Overall, our experience was seamless. From being readily available to let us test drive the car, to making the paperwork process at the end go smoothly, Jon was easy to work with, had pleasant demeanor, and was straightforward in the buy/sell process. Jon wanted to make sure we were happy leaving the lot, and that was important to us. Thank you!

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

My service representative was prompt and professional. Comfortable atmosphere while waiting for service to be completed.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Bought a 2018 honda civic (used) which ive found on cars.com, excellent condition, accommodating staff, superb customer service, they offer lots of options. Conmendable dealer.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Great customer service and care 10/10 I recommend shopping and getting a car from here

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Worked with Luis while 8 months pregnant in search of our perfect family car. He went above and beyond to find exactly what we wanted. He kept in close contact and was very responsive. Even checked in after we had the baby to see how the car was doing for us. We enjoyed every minute from the search, test driving, and buying. Knowledgeable on all things VW and would recommend him to anyone. Thank you Luis!

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Best experience ever! Poquet is very professional while still maintaining a personal touch that can’t be beat. They work very hard to find you exactly what you want. Love them!!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

My experience with working with Brad, Rick and Steve was well beyond my expectations. Brad help with getting the 2022 ID.4 delivered, Rick and Steve answered many of my questions about the 2022 ID.4, in a very friendly and professional manner.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Don was awesome to work with, I live in Owatonna. Called them up for information on a Jeep wrangler, I was unable to go to them on Thursday so he drove the vehicle to me. That is what sold that Jeep.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Very easy to work with, good vehicle, fair price, would highly recommend

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere! The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

They were easy and clear to work with. I thought Artur, who sold me my car, was quite professional.

I bought a 08 Honda Accord in 2018, I still drive the car. I bought it with 79k miles and now have 203k on it. Nothing bad has ever happened with it. Except normal wear and tear. One rule about buying used cars, either know what you’re looking for, or have someone else check it out.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

He was so helpful and kind. We were hesitant about going there after reading the reviews, but we were very pleased and bought a great car.

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.

Very pleasant and helpful. Curtious , patient, and a place I’d like to do business at, if I could travel to the Minneapolis area. Unfortunately it didn’t work out. I was able to purchase locally. 150 miles closer. Would consider purchasing in the future. Thank you!

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

I’m 56 and this was the easiest car purchasing experience I have ever had.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Very professional and knowledgeable staff,the purchase went very smoothly with no issues.Will definitely purchase another vehicle in the future.

Best buying car experience i’ve ever had, everything went smooth and not too slow nor did i feel rushed. I highly recommend Tom Cerise.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Came in on a monday afternoon looking for a used car. Salesman Tom Cerise was great, pointing me in the right direction until I landed on a great 2020 CRV. Great experience, highly recommend!

We were looking for a mid-size SUV because getting in and out of my 2014 Honda Accord was getting a little difficult. We found this Pilot Elite and got a good deal, and the car is hitting on all cylinders. Yes, we will get lower gas mileage, but the more comfortable ride and higher seating position are worth it.

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Jake was great as always kept me up to date on the progress of the repairs. My Jeep has over 300000 miles on it so it’s been in the service department a few times always pleasant customer service. Jake is a real asset to the company. The best!!