Joselo Anzoategui is a very good seller. I am very happy with his excellent service. I got my first car and it was easily and quickly.
Nice family SUV
by DCDR from Grand Rapids
December 11, 2018
Little to no problems with the Pilot. I have well over 100,000 miles on it. There is not much leg room in the second row, and little to none in the 3rd, was great when my boys were little, but a little crowded now. I would buy a Honda again, if it wasn't for the terrible service of the dealership.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
Other than the couple of drives to Arlington from Stephens City I had a good experience. First impression was it was a small lot with little parking. They had a totally full lot! I had made an appointment to see the vehicle and it was clean and ready. We did a walk through of the unit in and out. There were a few issues and they told me they would take care of those things. I told them I'd return the following weekend to buy the unit. Pretty normal stuff really if you buy used cars....Here is the reason I bought from these guys......I went through a three month search for a Suburban with the least miles and latest year model for the least money.....I went to many dealers within a seventy five mile radius and honestly it was a bad experience as the majority of guys we talked to really didn't care if we bought or not. One guy was drinking coffee and threw me the keys and told me where to find it on the lot. I was tired of all the salesmen who where indifferent and uncaring. I get to Eagle and it was..."you are the boss Sir, tell us what you want and we'll make it happen. They did everything they said they'd do and more. They were busy to the max and they busted their tails working hard for me and everyone else. Compared to the large dealerships they were unsurpassed. Eager and honest. They won by business with integrity. I didn't haggle on pricing as they had the unit priced fairly and because they were eager to work on the "punch list" that we put together I didn't want to cut into their margin too badly. I got a good, fair deal. I am happy with the unit and it runs great. I just need to sell my 05 Suburban now to make my wife happy. Try these guys out!
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
I Love my Honda Pilot! I had a CRV for years, which was a great car, I upgraded to a Pilot for increased towing capacity. This is my second Pilot and I love it’!!! The Pilot Is a Comfortable, reliable and secure ride!
I was searching for a “new” used car, and a coworker suggested Malloy out of Woodbridge. I live in North Carolina so immediately I was discouraged. Nevertheless, I gave them a call and I was happy to work with Kia who assured me that she would get me financed regardless of my credit. Not only did she make good on her word, she even offered to deliver the car to me personally so that I didn’t have to go all the way to Woodbridge! She had the paperwork in hand when she showed up and I drove my car back home, never having to leave the state of North Carolina! My son will be graduating soon and needs a car for college, so I WILL be returning!
by Nancy from Leesburg, VA
December 18, 2018
Very comfortable spacious SUV. Hope it lasts 14 years like our last Pilot. Lots of new safety features on the 2016 like side and rear cameras.
My service rep Ken is the ultimate professional when it comes to customer service. I've serviced my car at browns for the last 2 yrs. Not once have i had any problems with service. I mean that 100% i am truly a satisfied customer. I brought my car there 2 yrs ago, and when i get 300,000 mileage on this one, I'll buy another from here. Completely satisfied!!!
Great family car
by Jn from Visalia, CA
January 13, 2019
This car served our family if four well. 3rd row have additional seating when needed. Cargo space is great. Kids loved the DVD player... And so did we!
Before I get to Sales, the Service Dept makes the dealership. The people get to know you and you get to know them. The person you buy from you see once (or more if you buy 5 cars like us), but the Service people you see every time you need a regular service ??? oil, mileage interval, rotate tires ??? or if a little thing like a light bulb goes out after 75k miles. Honest and never charge or sell you more than you need. Spot things you might never know but could save your life (seriously, one time a break pad went early from wear and like brakes to work). OK, sales and financing. Super patient super helpful. No high pressure techniques. You need to think about it no worries they???ll wait for you to come back, and come back again as much as it takes for You to make up Your mind. That???s whether to buy, what car to buy, what model, what color. Will line up the colors inside and exterior altogether for you so you can really see the differences and make sure you leave with the one you like. Explain every model level and every feature. Inside and in the car. Just amazing
Great family car
by BR1448 from Baton Rouge
January 1, 2019
We just purchased a second Honda Pilot for our family. It’s great for everyday running around as well as road trips. Lots of room for passengers as well as any gear they bring. We enjoy the features of a luxury vehicle without the large price tag! Great driving performance. It’s a smooth drive.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
Was traveling over 2 hrs for a jeep they had listed and hoping for a good experience. Well... my experience was more than good.. it was EXCELLENT. I recommend you check this place out before making a final decision somewhere else . The entire experience was AWESOME ! Thank you.
Best car I've ever owned.
by Retired engineer from Longmont, CO
November 17, 2018
There are too many things I like about my car to enumerate. There isn't a single thing I dislike. What a car! Just took it on an 1800 mile round tri p without a single kvetch (complaint).
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
Dealer is very honest and straight forward. They demonstrated a willingness to negotiate in good faith and to my satisfaction. I will recommend this dealership to any interested person.
So far so good.
by slesh from Hartland, WI
December 13, 2018
Too soon to give a good review, but so far so good. I like the towing hitch being standard. I wish the wiring was also included.
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