Nothing Less than AMAZING!!!
November 6, 2018
I just purchased a vehicle at Phillips Chevrolet 9700 West Lincoln Highway Frankfort, IL 60423 with Konrad Chatys on Saturday, 2/18/2017. Konrad and his team were nothing short of amazing from the moment I arrived into the dealership. I came by myself, very nervous, anxious and discouraged. I had just left Car Max where I was told that I would have to give them thousands of dollars for them to give me any service. Keep in my mind, I am driving 35/40 miles a day to work and was putting more money into my car on major maintenance (plus monthly payments), than enjoying my 2 yr old Nissan. From the moment Konrad introduced himself to me, he listened to every single concern, from my credit score, to having a car that was great on mileage, to even as small as the color I would like to drive in. ' I went from a dealership who wanted me to give them thousands of dollars for a USED car, to a dealership and a Product Specialist who accommodated for my circumstances with NO money down, not the best credit, reasonable car note PLUS a warranty, referred an insurance company AND payed off everything I still owed on payments, NOT TO MENTION, what was given for the car! I have told every single person who will listen, to go schedule an appointment with Konrad. I have never felt more safe and protected with a company, than I do with Phillips Chevrolet. They gave me advise on ways to increase my credit score and even other opportunities that will be available at a later date. Everyone greeted me with a smile and was willing to assist at any moment (regardless of the fast pace environment). As if that was not enough, I even received a call the next day to inform me that I left my reading glasses in my old car, AND they stayed after the closing time to accommodate for my crazy hospital shift! It's rare for a woman alone, to come somewhere and not feel taken advantage of, and for that I could never thank them enough. I cannot actually give a review on repairs, but with the warranty and customer service, I do not have a doubt that they will be able to point me in the right direction. The only thing that I was bummed about was my car window sticker. I did not think to ask for it, but I have received a ticket on my car because of it. So when you are trading your car be sure to take EVERYTHING lbs. BTW- I am not a robot,nor was I payed to do this survey (haha). I am just extremely impressed. THANK-YOU GUYS AGAIN!!!