Wonderful salesperson, Dan, made buying our used car a stress free experience. He was pleasant, friendly, and knew his business inside and out. The communication was excellent and we felt secure and confident throughout the entire procedure. He was informative, but not pushy. We will definitely head back there for our next car!
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
They have a wonderful staff here. I told them what I was looking for and what my monthly price point was and they made it work for me and i got to drive home with a new to me car with a full tank of gas to get home! 10/10 would shop here again!
Just got my first oil change in the new car and a tire rotation!!! Couldn’t be happier with their service. They are always helpful and knowledged with the services you need done. They explain with great knowledge as well so you can understand the services they have performed to your vehicle!!! They make you feel right at home in the waiting area with snacks drinks and everything else you could need to feel welcome!!!
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Both Matt and Kenny were awesome. They had great patience with me and really worked to get the best deal possible for me. Excited and happy with both the deal and truck I got. Would go there again and would recommend to anyone looking for a new vehicle to check them out.
The representative that assisted me was very kind and helpful. I went to cars.com for my first car and this dealership was the first I checked. I was very impressed with their variety and customer service.
One of the best car buying experiences we have ever had. Chu Kwon was most helpful with our requests for a new F150 for the lowest price. Highly recommend Hampton Ford Hyundai -the customer service is stellar! Bill Bennett
I had one of the best buying experiences I have had buying a car and I have bought quite a few through the years.
Excellent from start to finish-starting with Dave,then Tina in online sales-to Ben and Kevin as showroom sales people. I was treated promptly, with great respect and as quickly as possible.
In dealing with Lauren one of the sales managers I was treated with great communication and an understanding of what my needs were. A GREAT JOB was done by all! Kevin handled the delivery superbly-making sure all the 'little ' details were handled well, explaining many features until I was ready to go.
A quick shout out to Kevin in finance as well who took care of the loan and explained everything clearly to me.
I love my New Tuscon and am grateful for such a positive experience at Hampton Hyundai!!!
I had test driven a Ford C-Max Energi in 2014 and completely fell in love. I knew that was the next car for me. But unfortunately do to timing and circumstances I was not able to buy one. Still, I knew this would be my next car. Whenever I would have a bad day, I would go on Ford’s website and build the car I wanted with all the options and colors choices I wanted. I even saved one of them I had built in a pdf file to reference when I didn’t have internet connection.
This year when Ford announced they would no longer be producing the C-Max in the US I knew it was time for me get my dream car. I went to a local dealership and got the run around. They said since the car isn’t being produced, they can’t get the car with all the options I wanted. They tried to get me to compromise. I felt uncomfortable and pressured into something I didn’t want to do. I left in tears thinking I would never own the Ford C-Max of my dreams.
Then my boyfriend called and said he found a nearly new one in New Hampshire in the exact color with all the options I wanted. He started making the calls on my behalf. Craig the sales representative was always available and even though the transaction was made across states, made me feel like I was sitting right in front of him. The entire Portsmouth team did their best to answer all my questions. Signing the paperwork was seamless and easy. They even set up delivery from NH to TX. When my car arrived before I thought it would, I was overjoyed and estatic.
Thank you for everything you did to make my dream a reality. You really are the best. I’m a Portsmouth customer for life.
This is a full service dealership from front to back end. Professional, honest dealings and great follow up by the sales managers. If you are going to buy an Acura, this is the ONLY dealership to work with. I've had two leases from this dealer. You can rely on excellent service, and professional care.
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