The purchasing experience I had when I was taken care of by Elizabeth, was excellent. No pressure, very friendly - couldn't have imagined anything better.
However I want to add a note, that when I first called this dealership to check availability of this vehicle, I talked to a gentleman, who promised to call me back with information and he never did. In fact, when Elizabeth checked the system later, there was no record of my call. I'm glad I followed up and met the right sales person in the end.
Ben was polite and let me know what my service entailed upfront. I received a text after my multipoint inspection that informed me what failed during the inspection, provided a description of the service and let me know the cost. Once I selected the additional services, the link let me know how much more time was needed. Ben called when my car was being washed and ready for pick up. It was great and easy.
Great price, great service. Johannes started the process on the phone and Sam made the rest easy. I was in quite a bind when I started the process and I am so glad I made the call. Will definitely be back.
Dillon was very informative and personal. One of the best car buying experience I ever had. Dillon had a lot of knowledge about my vehicle and called to see how everything was going and how I liked the car so far. He did not force me on anything and was looking out for my best interest. Excellent service and experience. I will for sure refer my friends and family to Dillon!!!
SLH always takes care of my vehicle first class. Their advisers are first class Their service first class Their waiting area first class. Their attention to customer is the best. I have been going to SLH for 7 years.
The experience in the service department in south loop Hyundai is awesome... I have been in other 3 service departments from hyundai and I drive 30 miles to get to this one because I know things will get done in a timely manner. Advisors are great and efficient.
I have an extended warranty but it goes beyond that. Drew is totally awesome! He contacts me with all issues explaining what’s covered and what’s not. What need maintenance and service that’s need now! He try to same me money st all times. Drew should be cloned. I can reach him at all times
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