Used 2021 Jeep Grand Cherokee for sale near Plainview, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Big thanks to the sales team for making everything stress-free. I’m beyond satisfied

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

My experience at east hills was great , hopefully after my lease is done I can come back and trade it back in for another vehicle.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I had a great experience at this dealership. Blake made the process very straightforward, easy, and pleasant.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I have been a customer of Security for close to 8 years. Ray has always been kind and helpful. Would definitely recommend coming here to purchase or lease a vehicle.

Blake was our sales person and could not say enough about our interaction. We never felt pressured but we felt he heard what we wanted and showed us options that checked all of the boxes. We weren’t pressured to leave money down when we were still contemplating. Blake did keep in touch with us to see what our feelings were about the options. Again- didn’t feel pressured but it was nice to have a follow up. Once we made a decision, we were in and out the same day. We got a great deal on our trade in and could not be happier. This is our second purchase in 2 years and would recommend. I will be back when I’m ready to trade in a few years down the line. Thanks again for making this process seamless/painless!

Nick, John, Giuseppe, Tom, Raji, Cathie. There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were so good, that after picking up my car on Friday evening, I went back with the wife the following Friday to pick up hers as well! DO NOT waste your time going anywhere else! Thanks again for my Jeep Grand Cherokee 4xe Trailhawk and my wife’s Jeep Grand Cherokee 4xe Summit Reserve!

Found the exact truck I was looking for called Security Dodge to make sure it was available and off I went to the easiest car buying experience I've ever had. Everyone I met at the dealer was extremely helpful and guided me into the seat of my new truck.Special thanks to Elvis my salesman,love my truck!

This is now my second purchase from this dealership Pedro the salesman and the general sales manager Jason were able to get me in a Brand new Jeep Compass very happy!!

Devindra James in the service department always provides me with exceptional customer service “ every time I take my car for service “. He takes the time to explain the process and is honest . He is a huge asset to Lexus !!!

Kier Bayala was my service adviser on 4/26/2025. He went above and beyond to take care of my service needs for my vehicle, despite being short staffed and overwhelmed with the morning rush of cars entering the establishment for service. Kudos !

Excellent sales people! Very friendly I will definitely keep getting my cars from this dealer. They showed me all the features in the car , I feel very confident driving my car.

Coming from Nassau County shopping for a used vehicle advertise on Cars.com. used car was fairly priced without the dealer fees which goes from fair deal to high priced. Heard the usual salesman pitch all dealers charge fees which is not true in fact only Bodega type dealers charge fees. Purchase for Infinity's from dealer used and new never any dealership fees, as well as Mazda and Hyundai. Salesman was courteous respectful not pushy and honest facility is what you expect from located in City tight but a lot of vehicles to choose. Maybe just used cars get $1,000 dealer fees or if you buy a Jeep probably none, not sure but would check.

Highly recommend that entire team over at Brooklyn Ram. Jimmy and everyone at the location were genuine, nice, and went above and beyond to make sure everything was as easy as can be. Found a car online, confirmed it was there, scheduled a test drive, and even though they were extremely busy and I had to wait a little bit, they made sure to let me know I was a priority and it was about me, not just a sale.

I bought my car from out of state and they made the process so easy and had a wonderful deal on a cpo Vehicle. Quick and easy process was worth buying a vehicle out of state. Thanks to Olu great dealer

We had a good experience with the general manager- we haggled but we came to amicable conclusion..