Used Jeep Grand Cherokee for sale in Westminster, MD

Service was thorough. The staff was friendly and efficient. The work was done in a timely manner so I didn’t have to wait very long.

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

I've just had a wonderful experience with the owner and sales department here at Keene Dodge Chrysler dealership.They sales staff are so friendly,hard working and professionallY highly recommend stopping by if you're in the market for a new or used vehicle

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Tim Brickner made the car buying experience straightforward. He answered questions honestly and deferred to product technicians when necessary. We would do business here again.

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

I am writing this as a review update I am unable to delete or edit my previous review. The dealership reached out to me after I voiced my concerns and opinions about the way I was treated. They also elaborated how they aren't directly associated with Chrysler Capital since majority of my frustration came from my experience and lack of follow up. They have helped me get into a rental car while they're fixing my jeep. Stan and Jess made me fee like my opinions matter and that they valued me as a customer.

This vehicle met all of my needs. Excellent handling in the snow with the Snow setting. It’s a great car to drive in the summer as well. Dual sunroof and cooled seats.

This dealership was welcoming to my husband and I and we are both very grateful and completely satisfied. The experience from entering front doors of the dealership until driving home in our new/used beautiful HondPilot . We give a special thanks to all the staff, especially our salesman MR. Rick. Thank you for making us feel like family. The two words that describe this dealership are integrity and honesty.

It’s the best vehicle I’ve ever owned. It’s comfortable for road trips and I have the one with the HEMI and it pulls the boat like it doesn’t exist.

We were helped to buy an used SUV by Wyatt Adams. He did everything for us up to even saying he would bring the vehicle to our home because it wasn,t ready when we came to pick it up He is a very nice young man. Very professional and did all he possibly could to help us get a vehicle we would be satisfied with. He definitely deserves recognition. Thank you Wyatt! Carly Hemmeter

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Interested in a Jeep Gladiator, great selection, Charles Miller did a great job, start to finish, made the buying process very easy, Chad, manager was great, and finance was also easy to deal with. All were very professional, had several questions after the purchase, Charles was always available and would highly recommend to anyone who wants a Jeep of any kind to go there and let them guide you through the entire easy process.

This vehicle met all our needs. Been 20 yrs since we bought a car. Lots to learn. Plan to dinghy tow behind RV. Easy for spouse to get in & out due to knee problems.

Great hardworking honest employees and a clean environment to sit in while your vehicle gets serviced. I will keep coming here for years to come.

This vehicle was immaculate. It was nicer than any of the new vehicles on the lot. I intended to purchase a new vehicle but there was a very limited selection. We are very pleased.

Purchased 2021 F150 in April 2021. Salesmen and Finance were 100% professional. I let them know I was in a hurry and didn’t intend to purchase any extras, extended warranty, undercoating, service plans, etc and they complied. The service department is outstanding. Free oil change/tire rotation for life of truck. I was planning to go on a long trip at the beginning of the year and I wanted to get an oil change/rotate, but was not at the next mileage, but was within 15% of the mileage. They agreed to do the oil change on 30 Dec. I had a 3:00 appointment and arrived 90 minutes early hoping to get an earlier time slot. They took the truck back within 10 minutes of me arriving. Has the technician performed the work he shared lots of great tips on the maintenance of the truck. Look forward to going back every time, which is something I couldn’t say for any other dealer I’ve purchased a vehicle from. Oh and it life time free car washes to. I know these things aren’t extremely expensive but these days I’ll always take a good deal.

Very nice , great interior, very powerful, drives nice , comfortable, very advanced, like the push to start that's a first, the color of the vehicle. Literally like everything about it.

I bought 2 vehicles from Keene and used there service department a couple of times and so far I will keep going back. Good people that get the job done right the 1st time is all i'm looking for and they got both

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

We there to purchase a 03 Dodge Quad cab pick up. At the time of finding it on cars.com there were no pics. Click on contact dealer and with in 10 min I was contacted by a sale rep. Dana. I asked if the were any pics and she took the time to go and find the truck and texted a variety of pics inside and out. I scheduled a test drive and told her we where interested in purchasing the vehicle. Waited a bit for the inspection but there were some things needed to be done and they had to wait for some parts. Even though the day before we went to pick up the truck a roofing company destroyed the showroom everything still went smoothly. Even got a call from Dana the following day to make sure I was completely happy with the truck. Since I live an hour away from the dealership, I had plenty of driveline to get a feel for the truck

Comfort and attention to detail is outstanding. Fuel mileage is fair and the only minor issue was the steering wheel was about 4 degrees from center.

Karl Smith, my salesperson was attentive, patient, thorough, personable and honest. Mike Ruth, the service manager spent 25 minutes on the phone with me before I came to the dealer. So rare these days. John Holiday was personable and helped get the deal done. Yessica Palacios, the finance manager was also fabulous.

I enjoy the vehicle. It is the Overland model with the High-Altitude trim package. Very comfortable. Full size spare tire non-visible under the cargo area. Drawbacks: 1. It is like driving a computer. For an old guy (78) like me it took a lot of learning. My 12-year-old Grandson helped me out. 2. The consul is small with nowhere to set things down. 2 cup holders that fill up with stuff for lack of other places to put things. Nowhere to hang a trash bag. There are three storage areas: the usual glove box and two under the arm rest built into the consul which are very difficult to use when underway. Bottom Line: I love my Jeep.

Worked with Cody and Brad, both treated me like a person instead of a deal. Though I didn’t make a final purchase (no fault of the dealership’s), I will purchase from them when my wife and I are ready. I would highly recommend Heritage of Parkville.

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

I highly recommend Frank Yang based on our experience with him. We test drove several times and every time Frank was patient and gave knowledgeable suggestions but never pushed for a sale. When the time was right for us to buy a new car, I chose him without any doubt. And then the buying process was quite smooth. I really appreciate Frank’s professionalism and would refer him to my friends and colleagues in need of buying a car.

Very nice and comfortable and very stylish ,the Jeep Grand Cherokee has one of the nicer body styles and interior than the other suv,s. This one was purchased for my daughter and I will be looking for the same model in about a year

The entire staff was friendly, and they gave me a fair deal without being pushy. I would definitely recommend them to friends and family. I would buy from them again.

I went from an 04 Ford Escape to a 2018 Grand Cherokee and it feels like a spaceship! It's unbelievably comfortable, quiet, and efficient. Most reliable vehicle I've ever owned and worth the money.

Very helpful and welcoming environment. No pressure to buy. The car was very clean and ran very smoothly. Easiest car buying experience I have ever had.

A great looking SUV for the money. Performance, reliability and styling all in one. I’m on my 7th Jeep and this Grand Cherokee Summit beats all the luxury brands I’ve owned hands down.

Great. I was very satisfied with the service. I will return.

We are so excited with our Wrangler Jeep we just purchased yesterday. Kevin Howard was our salesperson who made buying a new Jeep a wonderful experience. He was so nice and put absolutely no pressure on us which is very rare when buying a pricey product. Before we left the lot he made sure we understood all the features in our new Jeep. I would recommend Heritage at Owings Mills and definitely tell my friends and family to ask for Kevin!

It meets all my needs and am often showing others all the plus features that pleases me. I appreciate our sons recommendations on buying this Jeep.

Was private selling my 2013 Toyota Prius when Nate Snook reached out to me to make an offer. He did an amazing job and was very quick and responsive with questions i had about the buying process. Himself and his team made selling my car super easy, understandable and quick. Even drove to my house to pick up the vehicle and sign papers. Would recommend them for sure!

This car met all of me and my family needs. It’s a ton of leg room and space. It’s drives smooth. I love the backup camera feature and the heated seats and heated steering wheel.

I visited Fitzgerald Subaru in March of 2021 to test drive their offerings. I was treated very well by my sales reps Michael Dejesus and Shania Leguen. They both did an awesome job. AS a first time car buyer I had some anxiety based on how I have heard most dealerships operate, but this was painless. I chose a new Subaru Forester and am very happy with my purchase. The purchasing went very smooth due to the professionalism of Eric Abramson. Overall a fantastic experience, and I highly recommend this dealership for anyone looking to make explore a new or used vehicle.

This truck has what I need. I needed a 4x4 vehicle in order to not get stuck in the winter and this truck will definitely help.