We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
Was smooth, easy, honest. Satisfied with my new(er) car. :)
Left a Nissan Rogue and Subaru Crosstrek for this
by Musa from Mpls, MN
January 13, 2019
Great SUV. I go off road but don't need a giant SUV. I drove a Rogue in 2008-13, and Subaru Crosstrek 2013-18. Researched the ratings and although it's been over a decade since I've owned a below average American car, I test drove the Renegade Ltd. and fell in love. Great room, great options. I don't need to floor it and go 0-60 in 4 seconds (as no one should) so was not concerned about super fast acceleration. Solid gas mileage around town. Handles/drives/feels well and good. I highly recommend. I may go back to Japanese cars in the future, but for now I'm happy with a Jeep product. I bought a 2018 that was a 7 mn rental car with no issues at a Jeep dealership and 20,000 miles so I did get the high end Ltd. for about 8K less...so I also have no depreciation remorse. Would I have bought at 30K? Possibly. But used under a year is a gift.
We stopped in to check out the MKX we saw in an ad. It was exactly as advertised.
Doesnt feel like a compromise
by 1luckyguy from Haddon NJ
November 11, 2018
Great combo of daily driver and off road vehicle a true SUV. Every time I drive it, I find something else to like about it’s design. Turbo lag is annoying but becomes less noticeable as I drive it and is not as evident at highway speed
Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one.
I'm in LOVE
by Getupngo from Green Bay, WI
December 30, 2018
I love everything about this car. It's not overwhelming and its elegantly designed. It has the power I want and is very comfortable. The leather seats are beautiful and I feel classy driving this vehicle. I could not be happier. Also there are little fun things all over the place in the jeep. Like big foot is on the back window and a jeep is crawling up the side on the windshield. It seems like they had a lot of fun designing this vehicle.
Thank you Jeep :)
The car buying process was seamless! Very knowledgeable and caring employees. I will recommend Mountain States Toyota to anyone looking to purchase their next vehicle.
it is now 11/ 2018 and I have owned since 9/2015
by The good Don from Little Rock. Arkansas
November 22, 2018
I seen the complaints on this car but I have had (knock on wood) very few problems with it. I'm 6 ft tall and weigh 190 and I feel very comfortable in it. It is well off the ground and very easy to get into and out of. I have the larger engine but not 4 wheel drive sport model and it handles well in wet conditions. It's fun to drive and I think I'll keep it.
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
Very comfortable and safe
by Yguersel from Cliffside Park, nj
December 30, 2018
This car is fully satisfiying in all ways, I love it in every which way possible and extremely grateful to have the expirience in being able to drive it!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Seriously the best car I've ever owned.
by stormechaser from Henderson, KY
January 7, 2019
I've only had it for a month now (on the dot actually), but it's so much better than my previous vehicle by a mile. The seats are comfortable and are easily adjusted. The backup camera is amazing, although sometimes it messes with my perception. It has AUX and USB ports. The touchscreen menu system is easy to learn and use. Very user friendly. My only qualm is that the headlights aren't automatic, but that's just me nitpicking at this point.
Jose handled everyyhing quickly and professionally. He even went the extra mile after the sale. I would definitely buy there again. He was very friendly and is dedicated.
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
I went into the dealership unsure of what I wanted. Anthony helped me identify what my needs were and was essential in helping me pick the car that was right for me. Marina was a pleasure to work with and was very conscious of helping me find the best financing option available to me.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
Overall positive experience, friendly employees. I came in to test drive a Jeep Cherokee and ended up with a solid offer for a lease which I accepted.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
Problem since warranty was up
by HFree from Akron, Ohio
December 22, 2018
Decent looking and comfortable. However, the driver’s side heated seat glitches, Bluetooth glitches and mutes itself, while driving it jerks when shifting (it’s an automatic), it feels like it’s running out of gas and is going to stall (has stalled twice), and after owning it one year, the check engine light is already on.
Phil is an amazing service professional. He always provides an exceptional customer experience.
Only had it a month, love it so far!
by Jnice316 from Metro Detroit, Michigan
December 5, 2018
This CUV/SUV meets all my needs.
I was able to get it with a manual 6 speed transmission, which I absolutely love.
It has a very spacious interior for a car its size. The seats could be a bit more comfortable, but they seem well put together and durable.
I drive about 75 miles a day going to and from work. About 60 of that is in the freeway. Even with my lead foot I'm averaging above 24 mpg.
My overall satisfaction with this vehicle is high initially and I'm hoping it stays that way for the duration of my time owning it.
I truly was so satisfied with my releasing experience at AutoNation! Bachir was the gentleman who helped me and he was absolutely great! He was attentive and understanding, and he helped me get the exact car I wanted. I honestly didn’t think it would be as successful of an experience as it was!
Very capable car
by Josh from Des Moines Iowa
December 10, 2018
A great car for climbing mountains on the weekend and commuting to work throughout the week. Only complaint is limited legroom in the back seat.
Rich was very helpful in recommending and explaining suggested work, very professional and prompt with phone calls. Repair done well.
A fun and practical SUV for Minnesota
by Michael from New Richland
December 16, 2018
What I really like is the controls are not complicated, the look of the renegade is different than the other SUVs in the same class, to me the others all look very similar. I replaced this with a jeep liberty which I loved, and I haven't owned it long enough to give it 5 stars on reliability or value for the money. But if it's as good as my liberty it will get that rating later.
My experience was great. My salesman was exceptional. I was in and out of the dealer in a very short time. I will definitely keep going back for any car needs.
Nice overall package
by Parksville Nick from PARKSVILLE, NY
November 6, 2018
This has been a great car all around. I have the 1.4L engine with the six speed stick, which makes this a fun car to drive. Very roomy for it's size and reliable. It already has gone 53,000 miles, and has proven very capable in snow.
Jim was very pleasant and polite. He made our experience feel more personal compared to a dealership experience. We were not pressured into buying anything, even though we knew that we were already set on getting the Nissan Rogue. The windshield was cracked and the interior had pet hair on the seats and floor. We conveyed our concern about the two issues, especially in regards to the pet hair since my family has allergies. Jim took care of us and had it arranged for the vehicle to be cleaned, and for our windshield to be replaced. I would not hesitate to recommend Jim and CUABSI to friends and family. Any future vehicle purchases will be going through this place.
Best Off-road compact suv
by Chris C from Waukesha, WI
November 9, 2018
When I got interested in a sub for road trips my first thought was Jeep. And the Renegade was the perfect fit for me. Not only it does the job for road trips it’s also reliable for day to day living. I love it and my dog loves it too.
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