We were interested in the 2019 Santa Fe. Chris Bowen and his associates were very helpful and easy to deal with as we worked through our questions, dealt with the price, and made our purchase. After we'd bought the car -- which we love -- Chris spent close to two hours sitting in the car with us to explain all of its features. All in all, he made this a very good experience. We'll refer our friends to him.
2017 Jeep Grand Cherokee Limited Review
What I wanted in a car.
by Jerry from WINNSBORO
February 5, 2019
4
Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.
This was my first time buying a car from an actual dealership and even though I read the sterling reviews on here, I still brought my parents and went in expecting the worst. I couldn't have been more wrong. Andrew Hart was the salesman that worked with me from the moment I requested info about the car I wanted (2012 Chevy Cruze LS in Ice Blue Metallic). Emails were responded to quickly, his demeanor is friendly, quiet and approachable, and there wasn't any need to haggle - the sticker price was $3,000 more than the price listed on Cars.com and they honored the Cars.com price with no issue! I also got a great APR through their financing (Frank knows his stuff!) and in general, every employee we spoke to was friendly and knowledgable. And the car itself runs like a dream. I tend to avoid Dundalk as much as possible, but if you're around the area and looking for a great car buying experience, Norris is the place to go and Andrew is the guy to talk to. Their 4.8 rating on here is well-earned.
2011 Jeep Grand Cherokee Laredo Review
Top Tier Luxury!
by VMDUBLU from Egg Harbor City, NJ
April 14, 2019
5
The interior of this vehicle will blow you away! The Overland rivals all luxury vehicles! I own this 2011 Overland and a 2019 Range Rover Velar and the interior comfort and quality is almost identical.
First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.
Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.
2018 Jeep Compass Latitude Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Excellent Customer Service! Friendly staff, everyone speaks and tries to help !
Thorough explanation about the cars features! Will be back when I need another car!
2018 Jeep Compass Limited Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
I'm still in the process of purchasing a new vehicle. As you would hope a dealership would be but many aren't, they are very patient and want me to leave with a vehicle that I want at a price I am comfortable with. They have been helping me find what i want and are always great at getting back to me after I email or call them. Thanks!
2018 Jeep Grand Cherokee Limited Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
Easterns Automotive Group of Glen Burnie- Curbside and Home Delivery Available Review
Brenda Queen
by brenda queen from DealerRater.com
December 3, 2018
4.8 (214 reviews)
I HAD A GREAT EXPEREINCE BUYING MY TRUCK. MY HUSBAND AND I CAME IN BY CHANCE JUST TO LOOK AROUND. BUT THE SERVICE WAS EXCELLENT , YEVGEN SHOWED US ALL THE TRUCKS. ROZELL & JAMAR WORKED A MIRACLE JUST THE WAY WE ASKED THANK YOU BRENDA QUEEN.
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
5
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
Don White's Timonium Chrysler Jeep Dodge and RAM Review
modified Ram 2500 Cummins, service, ODO: 395,000
by III%er from Cockeysville, MD
December 3, 2018
4.1 (78 reviews)
Patrick Hennessy (and the Don Whites team called out below) treated me as he wants to be treated. He did an outstanding job, ensuring every detail of this scheduled maintenance was clearly conveyed to the technicians. Patrick facilitated constant dialogue, updated me w/ progress, and came to me for decision-points throughout the multi-day service. He worked directly w/ Stan (their most experienced and skilled diesel-tech) on a daily basis to ensure no detail was missed and stressed double/triple-checks on critical work. I always feel like the dealership's most important customer; in addition to Patrick, Kevin (Service Manager), James (another Service Rep), and Stan take a personal interest in both my truck and my satisfaction w/ the work that's performed there. Patrick and Stan go above and beyond to thoroughly inspect my truck @ each service, sometimes finding things I may have missed. Overall, their attention-to-detail saves me time and money. I rest easy knowing that my '99 truck w/ >395,000 miles runs better than new and is reliable both as a daily-driver and for long trips.
2018 Jeep Grand Cherokee Limited Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
Ourisman Chrysler Dodge Jeep Ram - Curbside pickup and home delivery available Review
Brand New 2019 RAM - VERY Happy Customer
by Ryan Y from DealerRater.com
December 3, 2018
4.5 (1054 reviews)
When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y
2014 Jeep Grand Cherokee Limited Review
Jeeps are all I buy. They are awesome!
by SidneyJ from Jackson, MS
May 11, 2019
5
Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.
Went to buy a new car, or lease one. Rob Jones was very informative and answered all my questions. He is very courteous, won't rush you in your decision, and will find the best price for you - staying within your price range. He kept in contact all week while I made up my mind, answering questions as I had them. A great experience.
2013 Jeep Grand Cherokee Laredo Review
Best car I've ever owned
by JohnYienger from New York, NY
March 17, 2019
5
Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!
Leon and Allen are the best in service!!! Never have to worry about things being done right and they always make sure that I'm taken care of. Wouldn't go any where else.
2018 Jeep Grand Cherokee Limited Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
If you want a no pressure sales person then see Jennifer Pagotto at Hyundai. We brought other deals with us but Jones’ matched them in order to keep us local. She was extremely knowledgeable and very pleasant to deal with. We will be returning in the Fall for another vehicle.
2018 Jeep Grand Cherokee Overland Review
Jeep Grand Cherokees are the best!
by Virg P. from Fort Collins, Colorado
April 7, 2019
5
I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.
I came in an emergency with my vehicle, and Kenny listened to my car problem, and was able to get my car diagnosed and serviced. He was very understanding and took time to explain the problem and how it could be solved. He was great! I am very thankful for his great assistance. All of your Service Representatives are outstanding. I have dealt with all of them through the years. All of them are very courteous, professionals and very reliable. I like and trust Sports Chevrolet in Burtonsville, because of their great service. Thank you!
2015 Jeep Grand Cherokee Overland Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available Review
Off Day Service
by Chaprella from Bowie, MD
November 5, 2018
4.4 (118 reviews)
Knowledgeable staff, very nice and ease of appointments.
I have visited this facility before and this is the first time I have seen the waiting area in disarray. The trash hadn't been dumped and there were ants and flies in the waiting area on the floor and furniture.
Hopefully this will not happen in the future, as the customer service here is excellent as well as the professional staff.
2018 Jeep Grand Cherokee Limited Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available Review
Quality Customer Service
by Kelly from Bowie, MD
November 5, 2018
4.4 (118 reviews)
The focus on customer service far exceeds many of the dealers in the Annapolis area. The service staff are very friendly and the services go above and beyond. The key factors that stand out are the attention to the details, like the treatment of customer vehicles and the smiles on everyone's face. The phone treatment even stands out above the competition with people answering the phone and ensuring you understand what is being explained.
2018 Jeep Grand Cherokee Limited Review
Bells and whistles
by Retired idler from Elizabethtown Ky
April 6, 2019
5
Extremely smooth ride, lots of power, guzzles gas and plenty of bells and whistles that I never heard of before. Some of them are appreciated; some perhaps no necessary.
Purchased a 2018 "Rock Monster" from Kieth on Friday 29 Dec 2017. This was a painless experience; the best car purchase in my 60 years. I never felt pressed, Kieth walked throughout his lots and offered pros/cons of each new/used Jeep, based upon my desires. He also offered me an extremely fair trade in for an 04 TJ with > 102K miles. Everyone with whom I interacted was pleasant, polite, and professional. Kieth was too easy to work with during this process, from my initial e-mail to completing the sale. Kieth and the Adams Team are knowledgeable in their product and confident in their ability to meet a customer's desires. I am super pleased and happy I made the 50+ mile drive from South Jersey to Adams Jeeps. Thanks you to everyone at Adams Jeeps.
2017 Jeep Grand Cherokee Limited Review
Jeep does it again....best car I've ever owned
by jeeplover from Waynesboro, VA
February 16, 2019
5
Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.
We purchased a 2014 Ford Fusion. The service was wonderful from the moment we stepped in the door. Chuck was quick to respond to our needs and Chris was so knowledgeable and helpful. The whole process from Glen Rock to Manchester was handled professionally. Manchester Motors will now be our place to go for service to our vehicle. We feel absolutely secure in their promise to treat us well going forward. Thanks to all at Manchester Motors. We will definitely send anyone looking for a vehicle to you.
2017 Jeep Grand Cherokee Limited Review
Great
by SunshineCaraway from Perdido Alabama
March 14, 2019
5
This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife
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