Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
It???s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From the first time I made contact to three days later they delivered our car without ever stepping into the dealership, all was done through email & text during my busy workday. I was skeptical but the process went very smooth. They made me a customer for life.
I love this car!
by NikkiS from PA
December 26, 2018
I like this car a lot! A few minor things but they were covered under warranty. Such as a whistling noise coming through window. But dealership fixed!
After several bad experiences with trying to buy a used car at other dealers, and after an especially bad morning event that day, I responded to an online ad via text from my car. Within minutes Jason had responded to me via text, and we arranged a trip to the dealer. Jason was very easy to deal with, understood our primary needs in a car, was willing to negotiate, and even took care of a minor upholstery repair. The really excellent service followed over the next week, when the car unexpectedly developed locking and battery issues. We took the car back in for repair, and everything was repaired and covered as part of the original sale. While it was being repaired, Jason called me every day to update me as to the status, and this was without question the best service I have ever had from a dealer. I think what I valued the most was I was treated with utmost respect during the entire process. If I could give 10 stars, I would!
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
This dealership has been a pleasure to work with. We bought a used vehicle on a Saturday afternoon. They helped keep my 4 children busy while we filled out all the paperwork and worked the deal. They also turned around our tags SUPER quick. I would highly recommend our salesman Fran and his manager Rachael. She was absolutely wonderful.
A fun and practical SUV for Minnesota
by Michael from New Richland
December 16, 2018
What I really like is the controls are not complicated, the look of the renegade is different than the other SUVs in the same class, to me the others all look very similar. I replaced this with a jeep liberty which I loved, and I haven't owned it long enough to give it 5 stars on reliability or value for the money. But if it's as good as my liberty it will get that rating later.
I recently purchased a 2013 BMW X5 that I found on cars.com. I live nearly 900 miles from this dealership and never thought about purchasing a vehicle this far away. They had several pictures online but I wanted to know more and had a lot of questions. Jason went above and beyond to answer my questions and even put together a video of a walk around of the car highlighting key features. I was not driving that far unless I had intentions on leaving with it. We were able to work the deal out on the phone so I headed that way. I was prepared to find some hidden flaws or something that wasn’t quite like I was told and I didn’t mind leaving without it. When I arrived at the dealership I drove around looking for the car. I didn’t see it anywhere, I thought (he’s done sold that car). I walked into the dealership and my first thought was (this is nice!) it was clean and reflected professionalism. I still wanted to know where my car was, Jason was tied up with another customer so another staff member met me. I thought he was another salesman but come to find out he was the General Manager and the only way I found that out is by the website. Still where is my car? He kindly said come with me. Come to find out they had another little showroom on the side and it was parked in there. When I seen the car it was far nicer then the pictures presented and when Jason told me it was immaculate that was an understatement. It was spotless and waiting on me. Jason said they put it there to keep others from asking and to have it ready for me. I knew then it was mine, ok up to this point it was awesome but it gets better. The entire dealership was first class and the way they treated me and my family you would have thought I was buying the most expensive car BMW ever made. Every staff member I encountered was super friendly and professional. This was by far the best car buying experience I’ve ever had. If they have anything you are remotely interested in I strongly recommend to reach out to them.
I absolutely love my Wrangler!!!
by Foxymamaruth from Louisville, Kentucky
January 9, 2019
This Wrangler is awesome. It handles great and has plenty of get up and go. It is fun to drive and I know I'll get where I'm going whether its raining, sleeting, or snowing. Fantastic vehicle.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Kelvin made the whole process very easy and he always made sure we got everything we wanted ! We will definitely come back again and recommend him to any new customer.
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
I worked with Christian McClure and he couldn???t have been more helpful. I didn???t really know what I wanted when I walked into the dealership and he walked me through different options and helped me settle on the 330e. He was flexible on price and didn???t push anything on me. It???s by far the best car buying experience I???ve had and will definitely go back when I???m ready for another.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
Best vehicle I have ever had!
by Jeep lover from New port Richey
January 12, 2019
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
We went into this place not knowing what we would find, and looked around for some SUV's. We were assisted by Joe Frey, and he helped us browse for a few hours looking through their diverse selection of cars and SUV's. Everytime we wanted to check out a car Joe would make sure we could get in it and test drive it and feel it out without feeling rushed. We eventually made a purchase at an incredible price, and even after the sale he has gone above and beyond for me and my wife. This place is a great place to pick up a car. the office staff is very polite and fast, and treated us like first class. I am so happy these places still exist in the world, because the people were honest and the degree of professionalism will keep me coming back. I'm proud to say I got this car from Patriot and Joe Frey is the man!
Very comfortable and safe
by Yguersel from Cliffside Park, nj
December 30, 2018
This car is fully satisfiying in all ways, I love it in every which way possible and extremely grateful to have the expirience in being able to drive it!
Really helpful but didn't buy a car that day didn't have the money but she was really helpful and did what she could to help
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
I had a scheduled appointment for service this morning and was greatest by the service staff with a smile, and handshake and most importantly, sense of confidence that my vehicle will be well cared for. I can't believe I was in and out in about an hour and had coffee in the waiting room as a bonus. Victor Clash always takes great care of me and my vehicle being pleasant , friendly, and most importantly, trustworthy. I ran into Brent Ivie, service manager walking into the waiting room who asked if I needed anything, wow! Thanks for such a great service experience.
Jeep Grand Cherokee
by Mgerau from Fairmont
January 14, 2019
I went from a Wrangler to a Grand Cherokee. I loved my Wrangler but the Cherokee is a much smoother ride on the highway! This is the 5th Jeep that I have owned.
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
love my jeep
by jeep lover from idaho
December 30, 2018
Love my jeep, great mileage, lots of cargo space and comfy unless we go on a long trip but we purchased a couple of memory foam cushions and alleviated that.
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