Used Kia Forte for Sale in San Jose, CA

Had an excellent experience with Micah today. Went in for routine maintenance but had a few questions about tire tread wear and major service coming up. Micah said the tires still look safe for now but also helped me figure out which tires to change first if did not want to get all 4 tires replaced at the same time. Also showed me my next major service was not for another 10k miles. He told me how much to expect to pay but also to keep a look out for 15% off service coupons via email. This was really nice because I had first explained to him that I need as much time as possible to prepare for these expenses. I never felt like he was trying to sell me anything I didn't need which I really appreciate too! Definitely will be coming back here. Also, I gave 5 stars for facilities because it's really clean, they have good snacks for free! Wi-fi and current newspapers and magazines to read. They also have shuttle service, did not use it but maybe next time I will.

I have cars of different makes. The Honda dealership if Fremont, CA, has by far the best customer service. I even have my "personal" service consultant. He is familiar with me and my car, and everything is expedited. Unfortunately Honda does not make performance cars (Si is front wheel drive), so as much as I like Honda, they just make "family cars". And I'm a retired guy, who wants to go fast (or at least looking like he's going fast).

Bought this car a day ago and behind the wheel is peeling not to happy about this at all but love the outer look and the seats and drives great

I would just like to say I had a very pleasant visit to this Kia dealership. I was greeted right when I walked into the dealership which was really nice. I was approached by Jessica, she was very informative and not pushy at all... she had so much information on the vehicle I was looking to purchase it was really nice, she wasn't there just to get me to buy and complete a sale. She worked with me and got me to a monthly payment I felt comfortable with and I walked out very happy with a brand new sportage. Thank you again Jessica!

great mpg it is a good ride for such a small car I drive 100 miles a day and average 40 miles to the gallon driving in country at 55-60 mph

----------PROs------------ I've been to many many dealerships over the past 4 years. From Sacramento to San Jose and lots of other cities in between (Fairfield included). And yet, I have never experienced a better service than theirs. They are HONEST, they are polite, they CARE, they are all nice, and more importantly they are good people. From the nice person who pours coffee, to Jonathan, a very wise service advisor who by the way has been helping me in very unusual cases just to make me have a better experience. The have a nice lounge area too with a high-speed wireless internet that is so fast that sometimes the dealerships near to them steal their internet. I know this for a fact! Believe me! One day I went to check out those dealerships (coughhhhhondaaaa) and their internet speed was like the old dial-ups, except when I asked they gave me the password to the Capitol Kia wifi!! And yes, it worked! Their sales reps are much better than most other dealerships but I have to admit, I still have some minor issues when it comes to sales reps for car dealerships. They really want to run your credit score before they give you any estimates. Although, at Capitol Kia, it was much less stressful cause they eventually helped me without running my credit score. Services and parts are super quick and right on time. You schedule services via their website and boooom, you are done. In case you need to pay a lot for the services, they help you without you even asking them. They give you discounts (reasonable ones) if they really feel there is room for it. I, one time, brought my car for a regular oil change and they found out that I have to replace a part too. It was going to cost me about $500 but the second they saw my eyebrows curving inside my eyes through my brain, they offered some discounts just to make me feel better. Every time they were giving me a discount, they were checking my eyebrows like if it was my pulse. Ever since then, I trust their judgement on the price. I don't even care about that cause I know they will do their best to lower the price. I don't even ask them anymore. That's how easy they made a loyal customer out of me. :D Their location is also very convenient. They are super close to Chevron gas station and carwash (by the way they do free carwash for customers too which I know is very common. But theirs is somehow better than the previous ones I have tried), McDonald, PoPeye, Subway and several other options within 1-2 minute walking distance. In addition, if you do care about buying cars from honest people to feel you had a good deal, if you care about the quality of services, and if you care about the fact that Kia has great cars with amazing prices per their value, you should at least check this place out. ----------CONs------------ They have free coffee in the lounge area but no cookies! :( They have a place for charging EV cars but it's usually taken. :(( They have a big TV but it's always on the same channel (I don't want to let you know, cause I want to check it out yourself, LOL) Their location has a bad Verizon network coverage. So if you wantt o use 4G, you maybe encounter some issues.

I just Bought 2017 KIA Niro Touring, Please look for this guy for fast process. Get in and get out with your new or used cars. EASY. Kenneth Kahn Sales & Leasing Manager Capitol Kia 408-266-5900 Office 510-304-3418 Cell

Just bought a 2018 Kia Sorento from Capitol Kia in SJ Ca. Used Costco buying program for a hassel-free purchase. Dealership/sales experience was first rate. My wife wanted a 2018 Honda CRV Touring, but that was before we drove the Sorento. The Kia was a lot more car for just a little more and much quieter inside. Highly recommend both the car and the dealership. My sales rep (Jun Kim) was excellent.

This car is an awesome car with great features. I enjoy all the diffrent things it does it good on gas and has great power for speed. Very comfortable.

Chris was friendly, knowledgeable, and provided excellent customer service. He answered every question we had and went above and beyond what he needed to! I highly recommend Capital Chevrolet and see Chris for all your needs!

Great car efficient Gas saving. This car is reliable. Great with my Bluetooth hook up for the phone. Just wish this car has back up camera.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I love this car. Rides beautifully even at 75 on interstate. So economical. Comfortable. Great for the average family. Better than the Camry I owned.

This car is amazing, it looks like a luxury car on the inside, drives really smooth, looks very sleek on the outside. It’s great on gas.. i love my car.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

Looks small but has lots of space inside. Very comfortable. Good performance. Lots of helpful features. Used it for grocery shopping, long distance trips. Hauling computers to LAN parties etc...

Just a few weeks before Christmas, I was rear ended in my 2015 Optima by a driver asleep at the wheel, totaling my car. After the insurance company determined it was a total loss, I immediately started shopping for a new 2016. After looking around online and speaking with Greg Kimberly, who was monitoring their online sales, I was convinced to go down to Stevens Creek Kia. Greg was straightforward and pleasurable to deal with - a really down to earth guy. He made what was a terrible week into a great shopping experience. Stevens Creek didn't have my favorite color (Platinum Graphite), but he was able to find one at another dealer and have it shipped to SC. I was going on vacation immediately after purchasing, so SC offered to store the car there for 2 weeks, no charge. The customer service can't be beat! And the price we were able to work out actually beat what I had paid for my 2015! I would absolutely recommend Stevens Creek to anyone. By far the best car buying experience I have ever had. I truly thank them for turning that awful accident into a great new car!

We have not had theForte a little over a week. To this point the only issu is getting used to the layout of the controls. Being a creature of habit sometimes it takes w while to get used to something new but so far everything is great.