For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it could be due to multple issues from tire pressure to alignment to wheel bearings. So I scheduled and appointment and took it in for a diagnostic test at the dealer in the morning. There was a fee for the diagnostic test then labor and parts if needed but it had to be done so i accepted. An alignment check showed both wheels moving in opposte directions and a technician needed to inspect it further. I had planned to wait for the repair but it was a busy day at the dealer and they decided to provide me with a car for the day free of charge. In the afternoon I was informed that it was a control bar that needed to be replaced but had to be ordered in and would not arrive till the next day. I was able to keep the loaner car over night so that helped. I was a little concerned about the repair bill but it had to be done. Some how the repair gods heard mr concerns. The next day i was so relieved to hear that the part and repair costs were covered under warranty. Luther Nissan was very professional and honest with the whole service process. I was reassured of my decision to choose them over another Nissan dealer.
No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also.
In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a new part for replacement, no back and forth trying to fix the existing part just getting it done right which is so appreciated when compared to my experience at other dealers that take multiple attempts to fix something before they decide to replace part and do it right.
Brian at Morries IG Mazda was awesome. My daughter was purchasing her first car and his knowledge of the product and guidance through the process was extremely helpful! I would definitely recommend Brian Lee and this dealership.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
Everyone I dealt with a Bloomington KIA was friendly, professional and extremely helpful. My sales rep , Chris S, as always, was a pleasure to work with. They went the extra mile for me to get the color I wanted. This is my 3rd lease with them and it only gets better and better.
Pat was very friendly and professional. He found the right car at a great price. He was not pushy like the other dealers I visited. If you want a pleasant experience, go see Pat at Luther Kia in Bloomington.
Chris was very friendly and helpful throughout the entire process. Of all the sale associates I dealt with at the various dealerships while searching to replace my dead car, Chris was the only one who actually called me back to see if there was anything he could do to help.
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
Efficient, organized non complicated system.
Communicated each step and followed thru.
Didn't feel like a # and all staff very courteous and receptionist walked me to my cars location after paperwork.
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